Plans change. With Flex, so can your ticket.
- 1 underseat bag (30x20x38 cm)*
1 overhead cabin bag (55×23×40cm)*
2 checked bags (23 kg each)
Fast Track (selected airports)
Priority Boarding (selected airports)
*Your underseat bag + overhead cabin bag have a combined weight limit of 15 kg.
Optional add-ons: Food and drinks (most flights).
Name change: Free
Rebooking domestic flights: Free
Rebooking international flights: Free
Refundable: Fully refundable
- Your booking reference is your only confirmation of booking.
- All fares charged per person, per one way flight and include all mandatory government taxes and charges.
- Prices are subject to availability and not guaranteed until purchase.
- Changes to date, time, destination and name allowed up to 30 minutes before scheduled departure.
- Changes are free of charge, price difference must be paid if changing the destination or from a direct to a connecting flight.
- Changes can only be made to another flight where there is availablity within the same ticket type.
- Destinations can only be changed from domestic to domestic (within same country) or international to international.
- Name changes can only be made before the first flight in the booking commences. A name change will apply to all flights associated with the passenger in that booking.
- Certain tickets cannot be changed online – you'll need to call our Contact Centre to make changes.
- Fully refundable and can be cancelled online.
- All flights are charged at the time of booking.
Service charge - phone and airport bookings
There's a service charge (20 GBP per person, each way) for bookings and changes made by phone and at the airport.