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Passport, visa and ID


Save yourself time and hassle, and investigate the specific ID and entry requirements for your destination before you travel. Because who wants to spend their holiday stuck at the airport?

Updates to our long-haul program

Due to the ongoing challenges surrounding the pandemic we have made the difficult decision to cease the operation of our flights to and from the U.S., Argentina, Brazil and Thailand.

Read more here

Prepare before you fly

Make sure you have all your necessary travel documents organised well before your day of departure.

  • You’ll need to provide a valid form of photo identification upon request when travelling with us. The name on your ticket must be identical to your form of identification. Tickets and flight reservations with us are personal for each passenger and non-transferable.
  • You must make sure you have all the necessary travel documents, including passport and visas, for your journey. We reserve the right to refuse boarding if you can not present a valid form of ID and the necessary travel documents. Our tickets and flight reservations are personal to the holder and non-transferable from one passenger to another.
  • You're responsible for obeying all laws, regulations and other provisions of public authorities related to travel in the countries you're flying from, to, or in transit through. We're not liable for any consequences due to a failure to obtain the necessary documents or failure to obey such laws, regulations, requirements or orders.

Know your destination's requirements

Your entry requirements may change depending on your destination and nationality.

Schengen region

  • We strongly recommend that you bring a valid passport or national ID card (if applicable) if travelling in and out of a Schengen country, as you must have the ability to prove your citizenship if required. Although immigration controls no longer apply between Schengen countries, the borders may be restored at any time.
  • A national ID card is only issued in certain countries and shows the nationality of the card holder. A valid passport is the only internationally recognised proof of citizenship for Norwegian and Danish citizens.
  • Citizens of certain countries may be subject to special entry and/or visa requirements. To establish what documentation is necessary, please contact national authorities (e.g. embassy and/or consulate).
  • Such conditions also apply to flights between the Nordic countries. Svalbard is not a member of Schengen, and therefore ID requirements for Non-Schengen countries will apply.

Non-Schengen region

  • You must present a valid passport as proof of identity. Children must present their own passport.
  • Please be aware that certain destinations have special visa conditions and rules regarding the length of validity remaining on your passport. Some countries also accept a valid National ID card (only issued in certain countries and shows the nationality of the card holder) as a substitute for passports.
  • Please contact the relevant authorities (e.g. embassy and/or consulate) for further information.

ID for children under 18 years

Certain countries require additional documentation, and have specific requirements for any children under 18 years who wish to travel into, out of or within their country. You must contact the country’s embassy website or national authorities for more information before you make your booking, and commence travel as these requirements can vary depending on the country, and can change regularly.

To avoid any uncertainty in relation to the age of the child, we ask that you travel with proof of their age at all times (e.g. birth certificate or passport).

Advanced Passenger Information (APIS)

Several government authorities require that all airlines collect Advanced Passenger Information from all passengers prior to travel.

You can register Advanced Passenger Information via My Travels

You will be asked to provide all or some of the following information:

  • all names (first, middle and last names) exactly as written in your passport
  • date of birth
  • gender
  • passport number and country of issue
  • passport expiry date
  • nationality

If you're from an EEA country or Switzerland, and are travelling to the UK you may use a national ID card instead of a passport.