How much baggage you can bring, protecting your baggage for travel, and what not to pack.
When, where and how to check in, whether you’re online, at the airport, or going directly to your gate.
Find out about requesting special assistance if you have reduced mobility or a disability.
COVID-19 latest updates - important information about entry requirements, bookings and cancelled flights
Find out what you're entitled to if your flight is cancelled or delayed.
Please note: Other conditions may apply to tickets booked as part of a package or booked through a travel agency