Delayed and cancelled flights

When things don't go to plan, we'll do all we can to find a solution that gets you where you're going as fast as possible.

  • Delayed flights

    Find out what type of help you'll get if your flight is delayed and what your passenger rights are.

  • Cancelled flights

    Information on what help we provide if your flight is cancelled.

  • Denied boarding

    Find out about our denied boarding policy.