Pack your bags, travellers! From checked and hand baggage allowances to protecting your equipment, here's all you need to know.
-
Hand baggage
Find out how much hand baggage you can carry on board, and what the weight limits are for your ticket type.
-
Checked baggage
How much checked baggage you can bring free of charge, and how to add extra bags to your booking.
-
Sports equipment
Find out what type of equipment you can bring, our size and weight limits, what it will cost and how to protect your gear.
-
Musical instruments
See the different ways you can bring your musical instrument in the cabin or cargo hold, and what it will cost.
-
Packing conditions
All you need to know about protecting your baggage and your belongings, including smart packing tips.
-
Restricted items
Find out what items are banned from our aircraft, and what we advise you not to pack in your hand or checked baggage.
-
Travelling with pets
Where you can travel with your cat or dog in the cabin and cargo hold, and what regulations and restrictions you need to be aware of.
-
Delayed baggage
What to do if your baggage is delayed, and how you can track it online and make a claim.
-
Damaged baggage
Find out what to do if your baggage is damaged, and how to go about replacing it or making a claim.
-
Lost and found
If you've left something on one of our flights, please get in touch with lost and found at your arrival airport.