Get in touch, find an answer or tell us what you think – we’re always here to help.
How can we help you?
Please select what your enquiry is about so we can provide you with the best possible customer service.
-
Our top FAQs
- Travel Documentation
- How can I change my booking?
- How do I cancel my ticket?
- Route release
- What seat will I be assigned if I check in online?
Chat with us!
Get help with all your travel needs (but be sure to call us if you'd like to make a purchase).
Give us a ring 24/7
Prefer to speak to us? We're always here to listen.
+44 (0)330 828 0854
- Argentina +54 11507 89745
- Brazil +55 21350 00451
- The Caribbean +1-844-278-8667
Canada 1-800-357-4159
Denmark +45 70 80 78 80 - Finland +358 (0)9 231 01 600
- France +33 (0) 97 07 38 001
- Germany +49 (800) 5895000
- Italy +39 06 94 80 2756
Ireland +353 1 697 1489 - Norway +47 21 49 00 15
- Spain +34 900 838 065
- Sweden +46 (0)770 45 77 00
- Thailand +66 (0)6000 35 180
- USA 1-800-357-4159
- Other countries +47 2149 00 15
Are you a travel agent?Contact Agent Support.
-
Forgot your password?
To request a password, simply enter your username and follow the prompts.
Don't know your username?
Your username is the same as the email you registered when creating your profile.
Still need help?
If you're unable to log in, please feel free to contact us on live chat – we'll be happy to help.
Chat with us!
Get help with all your travel needs (but be sure to call us if you'd like to make a purchase).
-
Chat with us!
Get help with all your travel needs (but be sure to call us if you'd like to make a purchase).
Give us a ring 24/7
Prefer to speak to us? We're always here to listen.
+44 (0)330 828 0854
- Argentina +54 11507 89745
- Brazil +55 21350 00451
- The Caribbean +1-844-278-8667
Canada 1-800-357-4159
Denmark +45 70 80 78 80 - Finland +358 (0)9 231 01 600
- France +33 (0) 97 07 38 001
- Germany +49 (800) 5895000
- Italy +39 06 94 80 2756
Ireland +353 1 697 1489 - Norway +47 21 49 00 15
- Spain +34 900 838 065
- Sweden +46 (0)770 45 77 00
- Thailand +66 (0)6000 35 180
- USA 1-800-357-4159
- Other countries +47 2149 00 15
Are you a travel agent?Contact Agent Support.
-
Online booking
You can book your flight with special assistance or add a request to an existing booking online.
Give us a ring 24/7
Prefer to speak to us? We're always here to listen.
+44 (0)330 828 0854
- Argentina +54 11507 89745
- Brazil +55 21350 00451
- The Caribbean +1-844-278-8667
Canada 1-800-357-4159
Denmark +45 70 80 78 80 - Finland +358 (0)9 231 01 600
- France +33 (0) 97 07 38 001
- Germany +49 (800) 5895000
- Italy +39 06 94 80 2756
Ireland +353 1 697 1489 - Norway +47 21 49 00 15
- Spain +34 900 838 065
- Sweden +46 (0)770 45 77 00
- Thailand +66 (0)6000 35 180
- USA 1-800-357-4159
- Other countries +47 2149 00 15
Are you a travel agent?Contact Agent Support.
-
Claim missing CashPoints
Forget to log in when you booked your ticket?
You can claim CashPoints on flights up to 30 days after departure.
-
Have you booked a package tour with Norwegian Holidays, or do you have questions about our deals? Get in touch with us or see our helpful links.
Helpful links
Get in touch
We're available to take your calls Monday to Friday 09:00 to 23:00 (CET).
+47 21 00 40 20
-
Booked a car?
Give CarTrawler a call with any questions: +47 21 51 81 71.
Want to make a booking?
Find a great rental car deal and book online today.
-
Booked a hotel?
Give us a call on: +44 (0) 20 302 75 084
To manage your hotel booking, please visit Hotels.com.
Want to make a booking?
Find great hotel deals and book your stay today.
-
Booked a charter flight through a tour operator?
Other questions?
Get in touch with your tour operator.
-
Get a receipt or confirmation
Send us a claim
Make sure your claim quickly reaches the right person by choosing an option below.
- Delay or cancellation
- Delayed or damaged baggage
- Ticket refund or other expenses
- Taxes refund (unused LowFare ticket)
- Refund of Argentinian ticket tax
Share your thoughts
We’re really interested in what we’re doing right and wrong, and how you think we can improve.