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Packing conditions


Take our advice and pack like a pro! When you're on the move, some things really need the extra protection.

Pack smart

There's lots you can do to make sure your belongings are well-protected and arrive safe and sound on your flight.

  • Label your bags with your name and phone number.
  • Pack carefully so things inside your baggage don't move around or fall out.
  • Take out travel insurance for valuable or fragile items.
  • Leave out any restricted items and dangerous goods.

TSA locks – to/from the U.S.

If you want to lock your bag while travelling to or from the U.S, make sure you use a TSA-approved lock.

If you choose to use a different lock, be aware that we can't cover damage if your bag is forced open during a random security screening.

Use a protective case

Certain items are not designed for air travel and really need extra protection. We strongly recommend always packing these items in a hard or padded case to avoid any potential damage:

  • strollers and car seats
  • bikes, golf equipment, skis and other sports equipment
  • paintings
  • other delicate and valuable items

Packing solutions for your equipment

  • Airshells – protective packaging available to rent at selected airports.
  • Stokke PramPack – packing solution for most prams and car seats.

Our liability is limited

Our liability, along with all airlines, is limited in accordance with the Montreal Convention when it comes to baggage. Avoid any unneccessary surprises and make sure your belongings are packed in line with the above conditions before you set off on your trip.

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