Plans change. We understand. That's why we've made it possible for you to change most bookings easily online.
Change your booking online and save
You can change the date and time, the destination and the name of the ticket holder (against a fee) up to 30 minutes before scheduled departure for most destinations online (occasionally you'll need to phone our Contact Centre to change a booking).
If you've made a mistake with your name when booking, get in touch with us and we can correct these free of charge (one correction per name):
- Spelling mistakes, as long as it’s still the same person.
- Adding/removing middle names when travelling outside Schengen area (not necessary within Schengen).
- If you need to change name due to an official name change you need to pay the fee for name change and contact us for refund.
Already know what to do? All you need is your profile log-in or your surname and reference number and you can easily change your booking online .
Service charge - phone and airport bookings
There's a service charge (20 GBP per person, each way) for bookings and changes made by phone and at the airport.
Cost to change LowFare and LowFare+
- Name change: 60 GBP
- Rebooking: 60 GBP + price difference
- Refundable: Non-refundable
Changes are charged per person, each way. Conditions apply.
Free to change Flex
- Name change: Free
- Rebooking: Free
- Price difference
- Refundable: Fully refundable