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Check-in deadlines


Make sure you and your bags are on time for check-in and boarding – if you arrive after our deadlines you may miss your flight. And we really don't want that!

Check-in opens:

  • Domestic: 2 hours before departure
  • International (excl. Argentina, Canada, Dubai, Thailand, Singapore, Israel, Jordan, Caribbean and U.S.): 2 hours before departure
  • Argentina, Canada Dubai, Thailand, Israel, Jordan, Singapore, Caribbean and U.S.: 3 hours before departure

Check-in closes (including bag drop):

  • Domestic: 30 minutes before departure
  • Argentina, Canada, Dubai, Thailand, Israel, Jordan, Singapore, Caribbean and U.S.: 1 hour before departure
  • All other flights: 45 minutes before departure

Need special assistance, are an unaccompanied minor, or are travelling with animals, sports equipment or musical instruments? You must check-in at our counter at least 1 hour before your scheduled departure time.

Boarding closes:

  • All flights: 20 minutes before departure

Need special assistance or are travelling as an unaccompanied minor? Please arrive early at the boarding gate and notify our staff.

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