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Travelling with us
  • Baggage

    How much baggage you can bring, protecting your baggage for travel, and what not to pack.

  • Check-in and boarding

    When, where and how to check in, whether you’re online, at the airport, or going directly to your gate.

  • Special assistance

    Find out about requesting special assistance if you have reduced mobility or a disability.

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Helpful booking info

Legal


  • General Conditions of Carriage

  • Privacy policy

    Information on how we protect your personal information, and the details of our Privacy Policy.

  • Tarmac delay contingency plan

    Find out about our Tarmac Delay Contingency plan, for lengthy delays in the U.S.

  • Customer service plan

    Find out about our customer service goals and procedures, and how we'll help if things don't go to plan.

  • Emergency contact information

    How you can provide contact details for the person you'd like us to inform in the event of an emergency.

  • Your passenger rights

    When things don’t go to plan, we’ll assist you in line with the legislation applicable to your journey.

  • Air carrier liability

    This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention.

Norwegian ASA

Snarøyveien 36 
P.O. Box 115
NO-1330 Fornebu 
Norway


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Prepare for your flight

  • Get ready to fly
  • Baggage allowance and charges
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Manage your booking

  • Check-in online
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On board

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At your destination

  • Book a hotel
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Customer service

  • Help and contact
  • Optional service charges
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About Norwegian

  • About the company
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