Optional service charges

Pro tip: We understand that plans sometimes do change, but unfortunately our optional service charges are not refundable and cannot be transferred to other passengers,

• Cost to change LowFare, LowFare+ and Premium

  All flights excl. international long haul:

  • Name change: 55 EUR
  • Rebooking: 55 EUR + price difference
  • Refundable: Non-refundable

  International long haul:

  • Name change: 100 EUR
  • Rebooking: 100 EUR + price difference
  • Refundable: Non-refundable

  Changes are charged per person, each way. Conditions apply.

• Free to change Flex and PremiumFlex

  • Name change: Free
  • Rebooking: Free
  • Upgrade to Premium cabin: Price difference
  • Refundable: Fully refundable

  Conditions apply.

• Service charge - phone and airport bookings

  There's a service charge (25 EUR per person, each way) for bookings and changes made by phone and at the airport.

• Depending on your preferred method of payment, a credit card surcharge may apply.

  • Personal VISA, MasterCard, debit card: A credit card surcharge will not apply.
  • Personal AMEX or Diners Card: A credit card surcharge (1.99% of the total purchase price) will apply.
  • Corporate credit card: A credit card surcharge (3% of the total purchase price) will apply.

• To take care of the little extras needed to get you to your final destination, there's a charge for connecting flights.

  • 9 EUR per person, per leg
  • 18 EUR per person, per leg (flights connecting via London Gatwick)

• Cost to reserve a seat

  Seat reservation is included in all tickets, except for LowFare, where all our extra services are optional. If you don’t really mind where you sit, then not to worry – we’ll automatically assign a seat for you on the day of departure. A service charge (30 EUR) will apply if you wish to change your seat at the airport.
  
  

  If you have a LowFare+, Flex or Premium ticket, then make sure you select your preferred seat before you check in online. There will be a service charge (30 EUR) to change your seat at the airport.
  
  

  All flights excl. international long haul

  • LowFare: 9 - 29 EUR per person, per leg *
  • LowFare+: Seat reservation included *
  • Flex: Seat reservation included

  * On selected flights, a higher price will apply for the first five rows and seats with extra legroom. A standard seat is included in the ticket price for LowFare+ tickets.

  International long haul

  • LowFare: 35 EUR per person, per leg
  • LowFare+: Seat reservation included (Economy cabin)
  • Flex: Seat reservation included (Economy cabin)
  • Premium and PremiumFlex: Seat reservation included (Premium cabin)

• All flights excl. international long haul

  Light meals, snacks and drinks are available for purchase on board most flights. Onboard purchases may be charged in a different currency than stated below. Prices may change without notice.
  
  

  • Non-alcoholic drinks: 2,50 - 3,50 EUR
  • Alcoholic drinks: 5,50 - 20 EUR
  • Snacks: 2,50 - 7,50 EUR
  • Fresh food: 5,50 - 14 EUR

• International long haul

  Pre-ordered meals - LowFare tickets

  • 35 EUR per person, each way

  Snacks and drinks on board

  Light meals, snacks and drinks are available for purchase on board most flights. Onboard purchases may be charged in a different currency than stated below. Prices may change without notice.
  
  

  • Non-alcoholic drinks: 4 - 5 EUR
  • Alcoholic drinks: 7 - 15 EUR
  • Snacks: 4 - 8 EUR
  • Fresh food: 10 - 11 EUR
  • Travel blanket: 5 EUR
  • Headset: 3 EUR

• You can always bring one carry-on bag in the cabin free of charge.
• You can also bring one small personal item on board. This could be a little handbag or a slim laptop case that fits comfortably under the seat in front of you.
• Your ticket type will determine how heavy your hand baggage can be.

Size and weight limits

Travelling to/from Dubai? Your hand baggage must not exceed 8 kg. This is due to weight restrictions on board these flights.

Checked baggage

Your ticket type determines if checked baggage is included, or whether you'll need to pay a little extra.

You can add checked baggage to an existing booking up until 6 hours before departure. It's quick and easy to do this online or by giving our Contact Centre a ring.

Size and weight limits

Pay careful attention to the size and weight of your bags when preparing for your trip.

• Each bag must not be heavier than 32 kg or lighter than 2 kg.
• Your total amount of checked bags cannot weigh more than 64 kg.
• Each bag must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.

• Excess baggage

  Excess baggage charges apply to any items over the 2 baggage limit, and to items over 20 kg – 11 EUR per kilo, per leg.

Cost for checked baggage

Different prices apply to purchases made online or at the airport.

Checked baggage purchased at the airport

Checked baggage is charged per item, per one way. Baggage rates will vary depending on your itinerary.

Direct flights
Domestic: 50 EUR
International: 80 EUR

Connecting flights
Domestic/domestic: 100 EUR
Domestic/international: 130 EUR
International/international: 160 EUR

Checked baggage purchased online

Baggage rates will vary depending on your itinerary. Use our city pair listto establish the applicable zone (e.g. A, B, C etc.) and calculate the charges that will apply.

Direct flights:Prices for direct flights are displayed on the first line.

Connecting flights:Prices for connecting flights can be calculated by matching the two city types that make up your one way journey.

Checked baggage is charged per item, per one way. A second checked bag will be charged at a higher price. Prices are displayed as first checked bag = (1) and second checked bag = (2).

Low season

From 1 September to 31 May.

All prices are in EUR.

High season

From 1 June to 31 August.

All prices are in EUR.

City pair list

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Y | Z | Æ | Ø | Å