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• General Conditions of Carriage

  When you book a flight with Norwegian, you agree to our General Conditions of Carriage for passengers and baggage.

• Air carrier liability for passengers and their baggage

  This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention.

• Restricted items

  Find out what items are banned from our aircraft, and what we advise you not to pack in your carry-on or checked baggage.

• Customs clearance for connecting flights

  Find out when you'll need to collect your baggage and clear customs and when you can go directly to your connecting flight.

• Benefits

  Did you know that you can earn benefits like free baggage and free seat reservation with our loyalty programme? These are your benefits as a frequent flyer.​

• Bagtag

  Exclusive discount on BAGTAG for Norwegian Reward members! Make travelling easier with BAGTAG. The digital baggage tag lets you check in your luggage directly from your mobile phone, and keeps you

• Enjoy up to 15% off your next flight

  As one of our most valued customers, here you have an exclusive discount. Please note that the campaign code is valid for 72 hours only, and applies to all routes. * The discount applies to all

• Enjoy up to 15% off your next flight

  As one of our most valued customers, here you have an exclusive discount. Please note that the campaign code is valid for 72 hours only, and applies to all routes. * The discount applies to all

• Dangerous goods

  Safety always come first, so please take a good look at the items that are not permitted on our aircraft.

• Escalated Complaints and Claims

  Article 18: Complaints, Claims and Legal Proceedings 18.1 Deadlines for Baggage claims 18.1.1 If you discover damage to Checked Baggage at your destination, you must immediately notify our