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Our ticket types


We've got a ticket that's the right fit for you, from the super value of LowFare+ to the easy changes of Flex.

All flights (excl. international long haul)

LowFare

  • 1 carry-on bag (10 kg)
  • WiFi (most flights)

Optional add-ons: Checked baggage, seat reservation, Fast Track (selected airports), and food and drinks (most flights).

Name change: 70 USD
Rebooking: 70 USD + price difference
Refundable: Non-refundable
Changes are charged per person, each way.

LowFare+

  • 1 carry-on bag (10 kg)
  • 1 checked bag (20 kg)
  • Seat reservation
  • WiFi (most flights)

Optional add-ons: Fast Track (selected airports), food and drinks (most flights).

Name change: 70 USD
Rebooking: 70 USD + price difference
Refundable: Non-refundable
Changes are charged per person, each way.

Flex

  • 1 carry-on bag (15 kg)
  • 2 checked bags (20 kg)
  • Seat reservation
  • Fast Track (selected airports)
  • WiFi (most flights)

Optional add-ons: Food and drinks (most flights).

Name change: Free
Rebooking:
Free
Refundable: Fully refundable
Conditions apply

International long haul – Economy cabin

Flights to/from U.S., Thailand, Argentina, Singapore and Caribbean (excl. flights between U.S. and Caribbean)

LowFare

  • 1 carry-on bag (10 kg)

Optional add-ons: Checked baggage, seat reservation (Economy), Fast Track (selected airports), onboard meals, travel blanket, and headsets.

Name change: 130 USD
Rebooking: 130 USD + price difference
Upgrade to Premium cabin: Price difference *
Refundable: Non-refundable
Changes are charged per person, each way.

* Premium cabin available on 787 Dreamliner flights only.

LowFare+

  • 1 carry-on bag (10 kg)
  • 1 checked bag (20 kg)
  • Seat reservation (Economy)
  • Onboard meals

Optional add-ons: Fast Track (selected airports), travel blanket, and headsets.

Name change: 130 USD
Rebooking: 130 USD + price difference
Upgrade to Premium cabin: Price difference *
Refundable: Non-refundable
Changes are charged per person, each way.

* Premium cabin available on 787 Dreamliner flights only.

Flex

  • 1 carry-on bag (15 kg)
  • 2 checked bags (20 kg each)
  • Seat reservation (Economy)
  • Fast Track (selected airports)
  • Onboard meals

Optional add-ons: Travel blanket and headsets.

Name change: Free
Rebooking: Free
Upgrade to Premium cabin:
Price difference *
Refundable:
Fully refundable
Conditions apply

* Premium cabin available on 787 Dreamliner flights only.

International long haul – Premium cabin

Flights with the 787 Dreamliner to/from U.S., Thailand, Argentina, Singapore and Caribbean (excl. flights between U.S. and Caribbean)

Premium

  • 1 carry-on bag (10 kg)
  • 2 checked bags (20 kg each)
  • Seat reservation (Premium)
  • Premium onboard meals
  • Fast Track (selected airports)
  • Lounge (selected airports)

Name change: 130 USD
Rebooking: 130 USD + price difference
Refundable: Non-refundable
Changes are charged per person, each way.

PremiumFlex

  • 1 carry-on bag (15 kg)
  • 2 checked bags (20 kg each)
  • Seat reservation (Premium)
  • Premium onboard meals
  • Fast Track (selected airports)
  • Lounge (selected airports)

Name change: Free
Rebooking:
Free
Refundable: Fully refundable
Conditions apply

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