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Our ticket types


If you booked your ticket before January 23rd, read about the policy that applies to you

All flights (excl. international long haul)

LowFare

  • 1 underseat bag (10 kg)
  • WiFi (most flights)

Optional add-ons: Checked baggage, seat reservation, Fast Track (selected airports), and food and drinks (most flights), Priority Boarding (selected airports).

Name change: 75 USD
Rebooking: 75 USD + price difference
Refundable: Non-refundable
Changes are charged per person, each way.

LowFare+

  • 1 under seat bag + 1 overhead cabin bag (10 kg)
  • 1 checked bag (23 kg)
  • Seat reservation
  • WiFi (most flights)

Optional add-ons: Fast Track (selected airports), food and drinks (most flights), Priority Boarding (selected airports).

Name change: 75 USD
Rebooking: 75 USD + price difference
Refundable: Non-refundable
Changes are charged per person, each way.

Flex

  • 1 underseat bag + 1 overhead cabin bag (15 kg)
  • 2 checked bags (23 kg each)
  • Seat reservation
  • Fast Track (selected airports)
  • WiFi (most flights)
  • Priority Boarding (selected airports)

Optional add-ons: Food and drinks (most flights).

Name change: Free
Rebooking:
Free
Refundable: Fully refundable
Conditions apply

International long haul – Economy cabin

Flights to/from U.S., Canada, Thailand, Argentina and Brazil 

LowFare

  • 1 underseat bag (10 kg)

Optional add-ons: Checked baggage, seat reservation (Economy), Fast Track (selected airports), onboard meals, travel blanket, and headsets,  Priority Boarding (selected airports).

Name change: 150 USD
Rebooking: 150 USD + Price difference
Upgrade to Premium cabin: Price difference.
Premium cabin available on 787 Dreamliner flights only.
Refundable: Non-refundable
Changes are charged per person, each way.

LowFare+

  • 1 underseat bag + 1 overhead cabin bag  (10 kg)
  • 1 checked bag (23 kg)
  • Seat reservation (Economy)*
  • Onboard meals

*Seat reservation is not included for international long haul flights to/from Barcelona, London and Madrid
Optional add-ons: Fast Track (selected airports), travel blanket, Priority Boarding (selected airports), and headsets.

Name change: 150 USD
Rebooking: 150 USD + Price difference
Upgrade to Premium cabin: Price difference.
Premium cabin available on 787 Dreamliner flights only.
Refundable: Non-refundable
Changes are charged per person, each way.

Flex

  • 1 underseat bag + 1 overhead cabin bag  (15 kg)
  • 2 checked bags (23 kg each)
  • Seat reservation (Economy)
  • Fast Track (selected airports)
  • Onboard meals
  • Priority Boarding (selected airports)

Optional add-ons: Travel blanket and headsets.

Name change: Free
Rebooking: Free
Upgrade to Premium cabin:
Price difference *
Refundable:
Fully refundable
Conditions apply

* Premium cabin available on 787 Dreamliner flights only.

International long haul – Premium cabin

Flights with the 787 Dreamliner to/from U.S., Thailand, Argentina and Brazil.

Premium

  • 1 underseat bag + 1 overhead cabin bag (15 kg)
  • 2 checked bags (23 kg each)
  • Seat reservation (Premium)
  • Premium onboard meals
  • Fast Track (selected airports)
  • Priority Boarding (selected airports)

Name change: 150 USD
Rebooking: 150 USD + price difference
Refundable: Non-refundable
Changes are charged per person, each way.

PremiumFlex

  • 1 underseat bag + 1 overhead cabin bag (15 kg)
  • 2 checked bags (23 kg each)
  • Seat reservation (Premium)
  • Premium onboard meals
  • Fast Track (selected airports)
  • Priority Boarding (selected airports)

Name change: Free
Rebooking:
Free
Refundable: Fully refundable
Conditions apply

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