The status match allows current Strawberry Platinum members to match their status to Norwegian Reward Gold, and Norwegian Reward Gold members to match their status to Strawberry Platinum status.  
Those who are eligible for the status match will receive all the benefits associated with their matched status in the relevant loyalty programme.  

Any member of Strawberry holding a Platinum membership is eligible for the status match to Norwegian Reward Gold. Any member of Norwegian Reward holding a Norwegian Reward Gold status is eligible for the status match to Strawberry Platinum member. 

No, only Strawberry Platinum members and Norwegian Reward Gold members are eligible for the status match. 

To apply for the status match, you need to:

1. Be a Strawberry Platinum member or a Norwegian Reward Gold member
2. Link your Strawberry and Norwegian Reward memberships in the Spenn App
3. Apply in the Spenn App

When your application is approved, your matched status will initially be granted for 2 months and extended by a further 10 months if the qualifying requirements are met.  

Once you have submitted your status match request in the Spenn App, your application is processed automatically. You will receive a confirmation email almost immediately to let you know if your status match has been approved. 

Benefits available for Strawberry Platinum members: 

• Possible upgrade at all 250 Strawberry hotels
• Possible early check-in and late check-out
• Cancellations until 6pm
• Restaurant voucher (125kr/13€)
• Train for free at 140+ hotel gyms
• Give away Gold status
• Room guarantee 24h before arrival
• Free water/soda when staying over 
• Spa entrance 2 for 1
• As a Platinum member, earn 6 Spenn per 10 kr / 1 EUR (3 base + 3 boost) 

Read more about all benefits as a Strawberry Platinum member. 

Benefits available for Norwegian Reward Gold members: 

• Fast Track at selected airports
• Priority Boarding
• Free checked baggage
• Free overhead cabin baggage
• Free reservation of any seat
• Priority customer service
• Free hot drink on board (on flights with catering service)
• Loads of extra Spenn on all flight tickets
• Avis President’s Club Status
• Exclusive deals and offers
• And more… 

Read more about Norwegian Reward Gold

Your matched status is initially valid for 2 months. If you meet the qualifying requirements within this period, your matched status will be extended for an additional 10 months, for a total of 12 months. 

To maintain the matched status beyond the 12-month Status Match period, you must meet the standard qualification requirements of the relevant loyalty programme and apply again for a new Status Match. To qualify for Strawberry Platinum, you need to stay 60 qualifying nights within the membership period. To qualify for Norwegian Reward Gold, you need to take a minimum of 32 qualifying flights with Norwegian within the last 12 months. 

Yes, once your Status Match is approved and your account is updated, you can immediately start enjoying the benefits of your matched status. Benefits may be used on eligible stays and flights taking place after your Status Match has been been activated, regardless of when the booking was made. For flights, benefits can only be applied if check-in has not already been completed.

For any questions or assistance with your status match application, you can contact Spenn customer service.  
If you have any questions regarding Strawberry’s loyalty programme and benefits, please contact Strawberry Customer Service.
If you have any questions regarding Norwegian Reward’s loyalty programme and benefits, please contact Norwegian Reward Customer Service Contact us | Norwegian. 

1.1 Applicants must be a Strawberry member and a Norwegian Reward member. 

1.2 The status match is open to members who hold Strawberry Platinum member status or Norwegian Reward Gold status with Norwegian. 

1.3 Upon status match activation, members receive immediate trial access to matched status benefits for an initial period of 2 months. To retain the matched status for a total of 12 months (the initial 2 months plus a 10-month extension), Strawberry Platinum members must complete 2 qualifying flights with Norwegian, and Norwegian Reward Gold members must complete 2 qualifying nights with Strawberry within these 2 months and the membership at the origin of the Status Match should be maintained at Gold (Norwegian) or Platinum (Strawberry) level. Only directly booked stays and flights booked and completed after status match activation will qualify. If a qualifying booking is cancelled, refunded, or no-showed, Strawberry and Norwegian reserve the right to immediately revoke the status. 

1.4 The name on the membership account at Strawberry and Norwegian Reward must match. 

1.5 Applicants must be at least 18 years of age to participate in the status match. 

1.6 Spenn, Norwegian Reward and Strawberry may send applicants necessary service communications related to their Status Match, including activation confirmations, reminders, extensions, expirations and revocations. Marketing communications will only be sent where separate, explicit consent has been provided. 

1.7 Applicants must have their Strawberry and Norwegian Reward memberships connected to their Spenn account in the Spenn App in order to apply for and maintain an active Status Match. 

2.1 The status match is open to applicants for as long as the campaign is available in the Spenn App. 

2.2 Only applications made via the Spenn App will be processed. 

2.3 Applicants must accept the Terms and Conditions as part of the application process. 

2.4 In submitting an application, applicants confirm that all the information they have 

provided is truthful and correct. 

2.5 Applicants can only have one status match active, and only one Strawberry membership and Norwegian Reward membership number per application process is accepted. Duplicates will not be accepted.  

2.6 Re-application limit:  
If an application is unsuccessful and no Status Match has been activated, no re-application limit applies. 

Once a Status Match has been activated, the member may apply for a new Status Match no earlier than 8 months after the start date of that Status Match, regardless of how it ended, including the cases of misconduct or breach under Section 3.5. 

If the matched status is extended for the full 12-month Status Match period, the 8-month limit will have already elapsed by the time the period ends. The member may therefore reapply immediately, provided all eligibility requirements are met. 

Following a membership tier downgrade, a temporary 25-hour restriction on new Status Match applications applies from the time the downgrade is initiated. 

3.1 Upon approval, your matched status and associated benefits become active immediately for an initial 2-month period. Once the qualifying requirements in section 1.3 are met, the matched status will be extended for an additional 10 months (12 months in total). If the qualifying requirements are not met within the initial 2-month period, the matched status will expire and the re-application limit  in section 2.6  will apply.  

3.2 The matched status is conditional on the member keeping the status that made them eligible for the status match: Strawberry Platinum for a match to Norwegian Reward Gold, and Norwegian Reward Gold for a match to Strawberry Platinum (the "qualifying status"). If the member loses the qualifying status while holding the matched status, the matched status and associated benefits will be revoked immediately. This applies whether the qualifying status is lost through a downgrade, the closure of the membership, or the membership being disconnected from the Spenn App.  

3.3 To maintain a Strawberry Platinum membership or a Norwegian Reward Gold status beyond this first year, members must complete the qualifying requirements within 12 months of holding the status from the day it becomes active. With Strawberry the current requirement is 60 qualifying nights. With Norwegian Reward the current requirement is to take a minimum of 32 flights. The requirements may be adjusted at any point according to the terms and conditions of Strawberry and Norwegian Reward. 
 
3.4 Ending for misconduct
Spenn may end an active Status Match with immediate effect, on its own initiative or at the request of Strawberry or Norwegian Reward, if the member breaches these Terms and Conditions or the terms of either loyalty programme, provides incorrect information, or is suspected of fraud or misuse of the Status Match. The matched status and associated benefits will then be removed. The member will not be eligible to apply for another Status Match for 8 months after the start date of that Status Match, in accordance with Section 2.6. 

4.1 A full list of current Strawberry Platinum benefits can be found here.

4.2 A full list of current Norwegian Reward Gold benefits can be found here.

4.3 Benefits become available immediately upon status activation and may be used on eligible stays and flights taking place after the Status Match has been activated, regardless of when the booking was made. For flights, benefits can only be applied if check-in has not already been completed.

 

 

 

5.1 The status match and associated benefits are non-transferable and can only be used by the member whose name appears on the account. 

6.1 There is no fee to apply for the status match. It is a complimentary offer for eligible Strawberry Platinum members and Norwegian Reward Gold members. 

7.1 Through Spenn, Strawberry and Norwegian Reward reserve the right to modify, suspend or terminate this campaign at any time. Any such modifications, suspension or termination will not affect a Status Match already granted to a member, except in cases of misuse or where required by applicable law.

7.2 Strawberry and Norwegian Reward reserve the right to deny any status match application that does not meet the eligibility criteria or is suspected of fraudulent activity. 

7.3 Participation in the status match is subject to the general terms and conditions of the Strawberry loyalty programme and the Norwegian Reward programme.

7.4 Spenn will take reasonable steps to ensure that the application process remains operational and that technical issues are resolved promptly. If a technical issue attributable to Spenn prevents an applicant from submitting a Status Match application and cannot be resolved, Spenn will provide an alternative manual application process.

7.5 To the extent permitted by applicable mandatory law, Spenn, Norwegian Reward and Strawberry shall not be liable for any loss or damage arising from participation in the Status Match campaign or the use of the matched status, except where such loss or damage results from willful misconduct or gross negligence. Nothing in this clause shall limit or exclude any liability that cannot legally be limited or excluded. 

7.6 Spenn, Norwegian Reward and Strawberry act as independent data controllers and will process and share the personal data necessary to administer the Status Match campaign, in accordance with the agreement entered into between the parties and applicable data protection laws. Personal data related to the Status Match will be retained only for as long as necessary for the purposes for which it was collected, subject to applicable legal retention requirements. For further information on how personal data is processed, please refer to the respective privacy policies: 
Strawberry privacy policy
Norwegian privacy policy,
Spenn privacy policy

7.7 In the event of any inconsistency between these Terms & Conditions and any other published materials regarding the status match, these Terms & Conditions shall prevail. 

7.8 These Terms and Conditions shall be governed by and interpreted in accordance with Norwegian law, without prejudice to any mandatory consumer protection laws applicable in the member’s country of residence.