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Travelling with us

Baggage
How much baggage you can bring, protecting your baggage for travel, and what not to pack.
Check-in and boarding
When, where and how to check in, whether you’re online, at the airport, or going directly to your gate.
Special assistance
Find out about requesting special assistance if you have reduced mobility or a disability.
See all travel info

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Fare rules

All the nuts and bolts of how our different ticket types work.

All flights excl. long haul

Flights to/from U.S., Canada, Thailand, Argentina and Singapore (excl. flights between U.S./Canada and Caribbean)

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