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Baggage conditions


Pay careful attention to our baggage conditions and make sure you're ready for your trip!


Hand baggage

One carry-on bag included

  • You can always bring one carry-on bag in the cabin free of charge.
  • You can also bring one small personal item on board. This could be a little handbag or a slim laptop case that fits comfortably under the seat in front of you.
  • Your ticket type will determine how heavy your hand baggage can be.

Size and weight limits

LowFare, Lowfare+, Premium

  • 1 carry-on bag: max. 55x40x23 cm
  • 1 small personal item: max. 25x33x20 cm
  • Max. combined weight: 10 kg

Flex, PremiumFlex

  • 1 carry-on bag: max. 55x40x23 cm
  • 1 small personal item: max. 25x33x20 cm
  • Max. combined weight: 15 kg

Travelling to/from Dubai? Your hand baggage must not exceed 8 kg. This is due to weight restrictions on board these flights.

On very busy flights we may have to ask some of our passengers to check hand baggage into the cargo hold if our overhead compartments are full – even if your hand baggage is within the permitted size and weight limits. In these situations we recommend that you remove any travel documents, ID papers, medication and fragile or valuable items from your carry-on bag.

Children and infants

Infant (under 2 years)

There is no hand baggage allowance for infant tickets, but you can bring a reasonable amount of baby food and milk/formula for the flight.

Children (2 to 11 years)

If you purchase a child ticket, your child can bring the amount of hand baggage and checked baggage that their ticket type allows.


Checked baggage

Your checked baggage allowance

Your ticket type determines if checked baggage is included, or whether you'll need to pay a little extra.

You can add checked baggage to an existing booking up until 6 hours before departure. It's quick and easy to do this online or by giving our Contact Centre a ring.

  • All flights excl. long haul


    LowFare

    No bags included

    LowFare+

    • 1 x 20 kg


    Flex

    • 2 x 20 kg
  • International long haul flights


    LowFare

    No bags included

    LowFare+

    • 1 x 20 kg


    Flex, Premium and PremiumFlex

    • 2 x 20 kg

Size and weight limits

Pay careful attention to the size and weight of your bags when preparing for your trip.

  • Each bag must not be heavier than 32 kg or lighter than 2 kg.
  • Your total amount of checked bags cannot weigh more than 64 kg.
  • Each bag must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.
  • Excess baggage

    Excess baggage charges apply to any items over the 2 baggage limit, and to items over 20 kg – £9 per kilo, per leg.

Children and infants

The amount of baggage you can bring will depend on the age of your child and the type of ticket you've purchased for them.

Infant (under 2 years)

  • 5 kg of checked baggage included (packed in your bag, or their own separate bag)
  • One car seat and one stroller included

Children (2 to 11 years)

  • You can bring the amount of checked baggage that your child's fare type allows
  • One car seat and one stroller included

Sports equipment

Before you fly

  1. Check that your sports equipment is the right size (avoid those unwanted excess charges!).
  2. Label your equipment and pack it in a hard case, where possible.
  3. Print out your travel receipt and bring it to the airport so we can see what you've paid for.
  4. Make sure you check in and deliver your bags to us at least one hour before departure.

Skis and snowboards

Max 20 kg

Off to a winter wonderland? Your bags can contain only relevant skiing or snowboarding equipment (that means sports clothes need to go in your regular checked baggage).

All flights (excl. international long haul)
30 - 35 GBP (online) 40 - 60 GBP (airport)

International long haul
50 GBP (online) 60 GBP (airport)

All items are charged per item, each way.

See our packing conditions.

Golf equipment

Max 20 kg

Only pack relevant golfing equipment to help you get that hole-in-one.

All flights (excl. international long haul)
30 - 35 GBP (online) 40 - 60 GBP (airport)

International long haul
50 GBP (online) 60 GBP (airport)

All items are charged per item, each way.

See our packing conditions.

Surfboards and kite equipment

Max 25kg

Chasing the waves or wind? Only pack equipment directly related to your sport, and make sure your board's no larger than 250 x 79 x 112 cm.

All flights (excl. international long haul)
35 - 45 GBP (online) 45 - 70 GBP (airport)

International long haul
60 GBP (online) 70 GBP (airport)

All items are charged per item, each way.

See our packing conditions.

Bikes

Max 25 kg

Book early to make sure we've got space for your bike.

All flights (excl. international long haul):

33 - 38 GBP per bike, each way

International long haul:

47 GBP per bike, each way

Protect your bike

  • Pack your bike protectively for travel – we recommend hard cases designed specifically for transporting bikes.
  • For bikes not packed in a hard case, the handles must be turned around, pedals taken off, tires deflated and other additional parts removed or covered.
  • We don't sell protective bike boxes at the airport, but you can rent hard bike cases at selected airports.

 Electric bikes cannot be transported as checked baggage, even if the battery is disconnected or removed as they are considered to be hazardous goods.

 Flights departing from Los Angeles (LAX) and Bangkok (BKK) refuse soft bags and require that all bikes are packed in a hard cases or boxes.

See our protective packing tips.

Fishing rods

Max 20 kg

Your fishing rods must be packed in suitable hard casing.

All flights (excl. international long haul)
30 - 35 GBP (online) 40 - 60 GBP (airport)

International long haul
50 GBP (online) 60 GBP (airport)

All items are charged per item, each way.

See our packing conditions.

Diving equipment

Max 25 kg

Heading underwater? You can pack:

  • one scuba tank (empty), one scuba regulator
  • one tank harness, one tank pressure gauge
  • one mask, two fins, one snorkel
  • one knife, one spear gun and one safety vest

All flights (excl. international long haul)
35 - 45 GBP (online) 45 - 70 GBP (airport)

International long haul
60 GBP (online) 70 GBP (airport)

All items are charged per item, each way.

See our packing conditions.

Sports weapons and ammunition

Max 20 kg

Weapons and ammunition for hunting or competitions can be carried in your checked baggage, but as safety is always our first priority, there are some restrictions.

Conditions for travelling with a weapon:

  • You must advise our check-in staff if you're travelling with a weapon or ammunition.
  • You must pack the weapon in a locked hard case. 
  • If possible, the weapon shall be set in an inoperable state by removing a vital part. The parts may be transported in the same locked hard case.
  • You may bring up to 5 kg of ammunition. The ammunition may be packed in the same locked hard case as the weapon if designed for it, or in or as checked baggage in a manufacturers original package or in an ammunition box designed for that purpose.

All flights (excl. international long haul)
30 - 35 GBP (online) 40 - 60 GBP (airport)

International long haul
50 GBP (online) 60 GBP (airport)

All items are charged per item, each way.

See our packing conditions.

Other sports equipment

You're welcome to bring other types of sports equipment we haven't mentioned as checked baggage, provided they fit within our size and weight limits.

This equipment will count towards your checked baggage allowance, and any item over the 2 bag limit or over 20 kg will be charged as excess baggage.

Size and weight limits

Check that your sports equipment is the right size (avoid those unwanted excess charges!).

  • We will not accept any item that's heavier than 32 kg or lighter than 2 kg.
  • Your gear must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.
  • Excess baggage

    Excess baggage charges apply to overweight items – 9 GBP per kilo, per leg.


Musical instruments

Instruments in the cabin

We understand that sometimes you'll want to bring your instrument with you on board.

Take your instrument as hand baggage

You can bring a small musical instrument on board provided you do not exceed the hand baggage allowance for your fare type. If you're travelling with a larger instrument, such as a violin or viola, then you can bring this instead of a carry-on bag. The instrument can be slightly bigger than a regular carry on bag, but must not exceed 90 x 35 x 20 cm and the carry-on weight limit for your fare type.

Please check our hand baggage rules for more information.

Book a seat for your instrument

If your instrument's bigger than 90 x 35 x 20 cm and you'd like it to travel in the cabin, you must book a separate seat for this (max. size 140 x 46 x 30 cm). Instruments in this size range may include guitars and cellos. The booking for both you and your instrument has to be made through our Contact Centre at least 48 hours before departure.

Instruments in the cargo hold

Your instrument can also travel in in the cargo hold – there are different conditions depending on its size.

Instruments smaller than 90 x 75 x 55 cm

  • You can bring your instrument as part of your checked baggage allowance. 

If your instrument is heavier than 20 kg, you'll need to pay excess baggage for each additional kg.

Instruments bigger than 90 x 75 x 55 cm

  • You can book your instrument and pay the musical instrument charge at the airport on your day of departure (double basses excepted).

Your instrument must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.

Play the double bass?

  • Call our Contact Centre to book your double bass at least 48 hours before you fly, to make sure we've got the space.

There's no size limit for double basses, but we've only got room for 2 per flight. You'll be asked to pay the musical instrument charge at the airport on your day of departure.

  • Musical instrument charge

    • All flights (excl. long haul): 33 - 52 GBP per item, each way
    • International long haul: 60 - 66 GBP per item, each way

    You'll also need to pay excess baggage (9 GBP per kg) for each kilo over 20 kg.


Restricted items

Liquids in hand baggage

 You can bring a limited amount of liquid, cream and gel through security:

  • Max. 100 mls per container
  • You must pack all containers in one transparent, resealable bag (max. 1L)
The following items may be allowed over these limits:
  • Baby food and milk/formula needed on the flight – you may have to taste test if asked by security staff.
  • Medication needed for your trip – label it and bring a prescription or medical certificate in your hand baggage.
  • Tax free – pay careful attention to the restrictions on tax free liquids for your destination or transit stop.

Restrictions may vary depending on the airport you're flying from – please check the airport's website.

Don't pack in your carry-on

Make sure you know what's in your hand baggage, and be sure to remove any of these items:

  • weapons and replicas of weapons
  • sharp items
  • explosives, flammables and chemical substances
  • dangerous goods

Don't pack in your checked baggage

Be mindful when packing your checked bags, and make sure you don't include any of the following:

  • valuable items (e.g. cash, jewellery, precious stones, electronic devices, cameras etc.)
  • fragile items (e.g. breakable items, glasses etc.)
  • perishable foods
  • keys, work documents, ID papers
  • medicine and medical certificates
  • electric cigarettes

Packing conditions

Pack smart

There's lots you can do to make sure your belongings are well-protected and arrive safe and sound on your flight.

  • Label your bags with your name and phone number.
  • Pack carefully so things inside your baggage don't move around or fall out.
  • Take out travel insurance for valuable or fragile items.
  • Leave out any restricted items and dangerous goods.
TSA locks – to/from the U.S

If you want to lock your bag while travelling to or from the U.S, make sure you use a TSA-approved lock.

If you choose to use a different lock, be aware that we can't cover damage if your bag is forced open during a random security screening.

Use a protective case

Certain items are not designed for air travel and really need extra protection. We strongly recommend always packing these items in a hard or padded case to avoid any potential damage:

  • strollers and car seats
  • bikes, golf equipment, skis and other sports equipment
  • paintings
  • other delicate and valuable items
Packing solutions for your equipment
  • Airshells – protective packaging available to rent at selected airports.
  • Stokke PramPack – packing solution for most prams and car seats.

Our liability is limited

Our liability, along with all airlines, is limited in accordance with the Montreal Convention when it comes to baggage. Avoid any unneccessary surprises and make sure your belongings are packed in line with the above conditions before you set off on your trip.

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