Hand baggage

Travelling to/from Dubai? Your hand baggage must not exceed 8 kg. This is due to weight restrictions on board these flights.

On very busy flights we may have to ask some of our passengers to check hand baggage into the cargo hold if our overhead compartments are full – even if your hand baggage is within the permitted size and weight limits. In these situations we recommend that you remove any travel documents, ID papers, medication and fragile or valuable items from your carry-on bag.

Children and infants

Infant (under 2 years)

There is no hand baggage allowance for infant tickets, but you can bring a reasonable amount of baby food and milk/formula for the flight.

Children (2 to 11 years)

If you purchase a child ticket, your child can bring the amount of hand baggage and checked baggage that their ticket type allows.

Checked baggage

Your checked baggage allowance

Your ticket type determines if checked baggage is included, or whether you'll need to pay a little extra. Special baggage (ski equipment, golf bags etc.) cannot be ordered as checked baggage.

You can add checked baggage to an existing booking up until 4 hours before departure. It's quick and easy to do this online or by giving our Contact Centre a ring.

Size and weight limits

Pay careful attention to the size and weight of your bags when preparing for your trip.

• Each bag must not be heavier than 32 kg or lighter than 2 kg.
• Your total amount of checked bags cannot weigh more than 74 kg.
• Each bag must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.

 Excess baggage

Children and infants

The amount of baggage you can bring will depend on the age of your child and the type of ticket you've purchased for them.

Infant (under 2 years)

• 5 kg of checked baggage included (packed in your bag, or their own separate bag)
• One car seat and/or one stroller included
• Be aware that in some airports your stroller must be checked in and cannot be brought through security and to the boarding gate

Children (2 to 11 years)

• You can bring the amount of checked baggage that your child's ticket type allows
• One car seat and/or one stroller included
• Be aware that in some airports your stroller must be checked in and cannot be brought through security and to the boarding gate

Sports equipment

Before you fly

1. Check that your sports equipment is the right size (avoid those unwanted excess charges!).
2. Label your equipment and pack it in a hard case, where possible.
3. Make sure you check in and deliver your bags to us at least one hour before departure.

All flights 
30 GBP (online) 40 GBP (airport)

Your ski and snowboard equipment (max 2 bags and 23 kg) is charged each way.

All flights 
30 GBP (online) 40 GBP (airport)

Your ski and snowboard equipment (max 2 bags and 23 kg) is charged each way.

All flights
30 GBP (online) 40 GBP (airport)

All items are charged per item, each way.

All flights
30 GBP (online) 40 GBP (airport)

All items are charged per item, each way.

Protect your bike

• Your bike must be packed in a hard case designed especially for transporting bikes to avoid damage.
• For bikes not packed in a hard case, the handles must be turned around, pedals taken off, tires deflated and other additional parts removed or covered.
• We don't sell protective bike boxes at the airport, but you can rent hard bike cases at selected airports.

 Electric bikes cannot be transported as checked baggage, even if the battery is disconnected or removed as they are considered to be hazardous goods.

See our protective packing tips.

All flights 
30 GBP (online) 40 GBP (airport)

Your ski and snowboard equipment (max 2 bags and 23 kg) is charged each way.

All flights
30 GBP (online) 40 GBP (airport)

All items are charged per item, each way.

All flights 
30 GBP (online) 40 GBP (airport)

Your ski and snowboard equipment (max 2 bags and 23 kg) is charged each way.

Size and weight limits

Check that your sports equipment is the right size (avoid those unwanted excess charges!).

• We will not accept any item that's heavier than 32 kg or lighter than 2 kg.
• Your gear must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.

• Excess baggage

  Excess baggage charges apply to overweight items – 12 GBP per kilo, per leg.

Musical instruments

Instruments in the cabin

We understand that sometimes you'll want to bring your instrument with you on board.

Take your instrument as hand baggage

You can bring a small musical instrument on board provided you do not exceed the hand baggage allowance for your fare type. If you're travelling with a larger instrument, such as a violin or viola, then you can bring this instead of a carry-on bag. The instrument can be slightly bigger than a regular carry on bag, but must not exceed 90 x 35 x 20 cm and the carry-on weight limit for your fare type. We will make every effort to accommodate your instrument in the cabin, but we do recommend you arrive at the gate early for boarding to ensure there's space in the overhead compartments. If there isn't adequate room, your instrument may have to be checked into the cargo hold.

Please check our hand baggage rules for more information.

Book a seat for your instrument

If your instrument's bigger than 90 x 35 x 20 cm and you'd like it to travel in the cabin, you must book a separate seat for this (max. size 140 x 46 x 30 cm). Instruments in this size range may include guitars and cellos. The booking for both you and your instrument has to be made through our Contact Centre at least 48 hours before departure.

• Call our Contact Centre to book your flight

Instruments in the cargo hold

Your instrument can also travel in in the cargo hold – there are different conditions depending on its size.
All instruments checked into the cargo hold must be packed in a hard case designed especially for that instrument.

Instruments smaller than 90 x 75 x 55 cm

• You can bring your instrument as part of your checked baggage allowance. 

If your instrument is heavier than 23 kg, you'll need to pay excess baggage for each additional kg.

Instruments bigger than 90 x 75 x 55 cm

• No need to book in advance. Just come with your instrument to the airport in good time in advance and arrange transport and pay fee there (double basses excepted).

Your instrument must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.

Play the double bass?

• Call our Contact Centre to book your double bass at least 48 hours before you fly, to make sure we've got the space.

There's no size limit for double basses, but we've only got room for 2 per flight. You'll be asked to pay the musical instrument charge at the airport on your day of departure.

Restricted items

Liquids in hand baggage

 You can bring a limited amount of liquid, cream and gel through security:

• Max. 100 mls per container
• You must pack all containers in one transparent, resealable bag (max. 1L)

The following items may be allowed over these limits:

• Baby food and milk/formula needed on the flight – you may have to taste test if asked by security staff.
• Medication needed for your trip – label it and bring a prescription or medical certificate in your hand baggage.
• Tax free – pay careful attention to the restrictions on tax free liquids for your destination or transit stop.

Restrictions may vary depending on the airport you're flying from – please check the airport's website.

Don't pack in your carry-on

Make sure you know what's in your hand baggage, and be sure to remove any of these items:

• weapons and replicas of weapons
• sharp items
• explosives, flammables and chemical substances
• dangerous goods

Don't pack in your checked baggage

Be mindful when packing your checked bags, and make sure you don't include any of the following:

• valuable items (e.g. cash, jewellery, precious stones, electronic devices, cameras etc.)
• fragile items (e.g. breakable items, glasses etc.)
• perishable foods
• keys, work documents, ID papers
• medicine and medical certificates
• electric cigarettes

Packing conditions

Pack smart

There's lots you can do to make sure your belongings are well-protected and arrive safe and sound on your flight.

• Label your bags with your name and phone number.
• Pack carefully so things inside your baggage don't move around or fall out.
• Take out travel insurance for valuable or fragile items.
• Leave out any restricted items and dangerous goods.

Use a protective case

Certain items are not designed for air travel and really need extra protection. We strongly recommend always packing these items in a hard or padded case to avoid any potential damage:

• strollers and car seats
• bikes, golf equipment, skis and other sports equipment
• paintings
• other delicate and valuable items

Packing solutions for your equipment

• Airshells – protective packaging available to rent at selected airports.
• Stokke PramPack – packing solution for most prams and car seats.

Our liability is limited

Our liability, along with all airlines, is limited in accordance with the Montreal Convention when it comes to baggage. Avoid any unneccessary surprises and make sure your belongings are packed in line with the above conditions before you set off on your trip.