Baggage allowance and charges


Your ticket type determines your allowance

Be sure to measure your bags and remember that it’s the combined weight of your hand baggage that counts!

  •  


LowFare

 1 underseat bag
       (30 x 20 x 38cm)
 1 overhead cabin bag
       (55 x 40 x 23cm)


Your underseat bag has a 
weight limit of 10 kg.

  •  


LowFare+

 1 underseat bag
       (30 x 20 x 38cm)
 1 overhead cabin bag
       (55 x 40 x 23cm)

  • Your underseat bag + overhead cabin bag have a combined weight limit of 10 kg.
  •  

 

Flex

 1 underseat bag
       (30 x 20 x 38cm)
 1 overhead cabin bag
       (55 x 40 x 23cm)

Your underseat bag + overhead cabin bag have a combined weight limit of 15 kg.

Checked baggage

Your ticket type determines if checked baggage is included, or whether you'll need to pay a little extra. Special baggage (ski equipment, golf bags etc.) cannot be ordered as checked baggage.

You can add checked baggage to an existing booking up until 4 hours before departure. It's quick and easy to do this online or by giving our Contact Centre a ring.

We understand that plans sometimes do change, but unfortunately our optional service charges are not refundable.

  • LowFare: No bags included
  • LowFare+: 1 x 23 kg
  • Flex: 2 x 23 kg

Size and weight limits

Pay careful attention to the size and weight of your bags when preparing for your trip.

  • Each bag must not be heavier than 32 kg or lighter than 2 kg.
  • Your total amount of checked bags cannot weigh more than 74 kg.
  • Each bag must not exceed 250 x 79 x 112 cm (L x H x W) with max. circumference 300 cm.

 Excess baggage

Excess baggage charges apply to any additional pieces over the 2 checked bags and 1 small checked bag limit.
 Excess baggage charges also apply to any checked bag weighing over 23 kg and any small checked bag weighing over 10kg – 16 USD per kilo, per leg.

Cost for checked baggage

Different prices apply to purchases made online or at the airport.

Checked baggage purchased at the airport

Checked baggage is charged per item, per one way. Baggage rates will vary depending on your itinerary.

Direct flights

Domestic: 50 USD 
International: 50 USD

Connecting flights

Domestic/domestic: 100 USD
Domestic/international: 100 USD
International/international: 100 USD

Small checked baggage purchased at the airport

Small checked baggage is charged per item, per leg. Maximum one piece per passenger. Only available for purchase at the airport. The bag can be no larger than 55 x 40 x 23 cm and have a maximum weight of 10 kg.

  • Charges at check-in: 30 USD

Checked baggage purchased online

Baggage rates will vary depending on your itinerary. You can find the exact fee for your baggage in the booking process or in My Travels.

Checked baggage is charged per item, per one way. A second checked bag will be charged at a higher price. Prices are displayed as first checked bag and second checked bag.

First checked bag
  • Domestic: 11.90 USD
  • International flights: 15.90 - 35.90 USD
Second checked bag
  • Domestic: 29.90 USD
  • International flights: 29.90 - 39.90 USD
Connecting flights

Prices for connecting flights can be calculated by adding the types that make up your one way journey.