Terms and Conditions

All passengers travelling on flights operated by Norwegian accept the airline’s Terms and Conditions and General Conditions of Carriage for the duration of their journey.

Norwegian is subject to Norwegian and international legislation when transporting our customers. These terms are laid down in the Warsaw Conventions of 1929 and 1955, the Montreal Convention of 28 May 1999 and in the Norwegian Aviation Act [Lov om luftfart] of 11 June 1993 with subsequent amendments.

Passengers who book well in advance are advised to re-check their onward/return flight timings between 24 and 72 hours prior to departure.

Norwegian is subject to legislation and regulations in Norway pursuant to civil aviation.

No agent, employee of or representative for Norwegian is authorised to waive claims which are valid in respect of the adopted legislation and articles of association under which the Company operates.

Guidelines and routines may be subject to change without prior notice. We endeavour to ensure that all information on our website is correct and up to date, although Norwegian reserves all rights against any potential loss or damage, direct or indirect, occurring as a result of erroneous information.

Norwegian reserves the right to change flight times. You will be notified of any changes to the time of your flight through the e mail address or phone number you provided at the time of booking.
If the time of your flight is changed by more than 60 minutes, you have the option to change your flight free of charge or receive a full refund. 

Read our complete Terms and Conditions (English only). 

Download our complete General Conditions of Carriage (PDF - English only).