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SMS terms of service


  1. When you opt-in to the service, we will send you a message to confirm your signup. User will text "YES" to 60399 to sign up for Norwegian Air Shuttle alerts. Message and data rates may apply. Message frequency will depend on user activity and scheduled change. Text "HELP" for help. Text "STOP" to cancel
  2. You can cancel the SMS service at any time. Just text "STOP" to 60399. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  3. If at any time you forget what keywords are supported, just text "HELP" to 60399. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
  4. If there are urgent information we need to give you connected to your flight, we will try to reach you by SMS and email. If you have not opt-in to the SMS service, we will then ask for opt-in and you need to text "YES" to 60399 to sign up for Norwegian Air Shuttle alerts.
  5. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, Cricket and Virgin Mobile.
  6. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  7. For all questions about the services provided by this short code, you can send an email to post@norwegian.no
  8. If you have any questions regarding privacy, please read our privacy policy.
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