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Group booking conditions

International long haul (flights to/from U.S. Canada, Thailand, Argentina, Brazil and Singapore - between U.S, Canada and Caribbean)

Making a group booking

  • Group booking requests can be made when 10 passengers or more are travelling together on the same flight.
  • Our group offers are valid for 7 days. If the group booking is made less than 60 days before departure, the offer is for 48 hours.
  • Changes to the current conditions may occur. Any changes will be outlined in the offer sent.


A deposit of 20% of the ticket price per purchase (excluding taxes) will be invoiced 14 days after confirmation, which must be paid in one transaction.

Rest balance

The rest balance will be invoiced 60 days before departure. This must be paid in one transaction.


For group bookings made less than 80 days before departure, no deposit will be charged. Instead, the total amount will be invoiced 60 days before departure.

For group bookings made less than 60 days before departure, the total amount will be invoiced 24 hours after confirmation

For group bookings made less than 30 days before departure, the total amount must be paid by credit card no later than 24 hours after confirmation


You can pay with a credit card or by invoice. Please note that there's a charge if payment is overdue

Cancelling or reducing your booking

  • Your booking can be reduced by up to 10% per purchase without loss of deposit.
  • The reduction must be made at least 61 days before departure.
  • Your group must still be at least 10 people after the final reduction.
  • Reductions of more than 10% are not entitled to a refund of the deposit.
  • All reductions must be submitted in writing.
  • Your deposit is non-refundable if you cancel your group booking.
  • It's not possible to reduce or cancel your group booking less than 61 days before departure without any loss.

Travelling on connecting flights

  • Passengers in group bookings can only travel on connecting flights from domestic destinations.
  • A maximum 24 hours layover is permitted on the outbound and return journey.
  • Connecting flights booked less than 31 days before departure will be charged by credit card. The deadline for booking connecting flights is 10 working days before departure.

Additional tickets

Additional bookings (extra seats) is considered a new purchase and will be priced according to capacity. Final deadline for any additional booking is 61 days before departure.


You cannot make any date, time and destination changes to group bookings.

Child discount

Our Child discount is not available for group bookings.

Infant (under 2 years)

On international flights, infants pay 10% of the adult fare (excluding any additional airport taxes). Taxes and fees may be charged for infants travelling to certain destinations.

Name reporting

  • You must add passenger names at least 30 days before departure via our webpage.
  • Name changes can be made up to 7 days before departure (please call our Groups Department during operating hours).

Stay updated

It's a good idea to register a mobile phone number at the time of booking, so we can send you important flight updates and changes via SMS. 

Baggage allowance

Each passenger in your group can bring:

  • up to 2 pieces of checked baggage (max. 20 kg per piece).
  • 1 piece hand baggage (max. 10 kg)


Your group ticket price includes our Nice&Tasty menu (2 meals including wine, beer or mineral water during the meal service). We also offer a selection of menus to suit special diets. If you'd like to order a special meal, please do so at least 3 working days before departure.

Extra conditions

Please note that we reserve the right to amend flight times. Changes in government taxes and fees may apply. Unless otherwise specified in these conditions, our General Conditions of Carriage will apply to all group bookings.

Contact us

Norwegian Groups Department
Phone: +47 21 01 67 72 
Opening hours: Monday to Friday 9am – 6pm

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