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Group booking conditions


All flights

 

Making a group booking

  • Group booking requests can be made when 10 passengers or more are travelling together on the same flight.
  • Our group offers are valid for 5 business days. If the request is made more than 315 days or less than 30 days before departure, the offer is valid for 2 business days.
  • The offer is subject to availability. A booking is created upon confirmation, if requested number of seats are still available.
  • Changes to the current conditions may occur. Any changes will be outlined in the offer sent

Deposit

A deposit of 20% (excluding taxes) will be invoiced 21 days after request and must be paid in one transaction.

Rest balance

The rest balance will be invoiced 30 days before departure. This must be paid in one transaction.

Exceptions

For group bookings made less than 50 days before departure, no deposit will be charged. Instead, the total amount will be invoiced 30 days before departure.

For group bookings made less than 30 days before departure, the total amount must be paid by credit card, at the latest 3 days after request.

Payment

You can pay with a credit card or by invoice. Please note that there's a charge if payment is overdue

Cancelling and reducing your booking

  • Your booking can be reduced by up to 10% without loss of deposit.
  • Reductions of more than 10% are not entitled to a refund of the deposit.
  • The reduction must be made at least 31 days before departure.
  • Your group must still be at least 10 people after the final reduction.
  • All reductions must be submitted in writing.
  • Your deposit is not refundable if you cancel your group booking.
  • It’s not possible to cancel only parts of the itinerary.
  • It's not possible to reduce or cancel your group booking less than 31 days before departure without any loss.

Travelling on connecting flights

  • Passengers in group bookings can travel on connecting flights from domestic destinations.
  • A maximum 24 hours layover is permitted on the outbound and return journey.
  • Deadline for booking connections is 40 days before departure.

Additional tickets

Increase number in party is not allowed.
Additional seats must be requested as a new booking online with minimum 10 persons.

Changes

You cannot make any date, time and destination changes to group bookings.

Child discount

Child discounts are not available for group bookings.

Infant (under 2 years)

Infants travel free of charge on domestic flights in Norway, Sweden, Denmark and Finland. On international flights, infants pay 10% of the adult fare (excluding any additional airport taxes). Taxes and fees may be charged for infants travelling to certain destinations.

Passenger names

You must add passenger names at least 14 days before departure via our webpage.

Stay updated

It's a good idea to register a mobile phone number for one of the passengers, so we can send you important flight updates and changes via SMS.

Baggage allowance

Each passenger in your group can bring:

  • Up to 2 pieces of checked baggage (max. 20 kg per piece).
  • 1 piece of hand baggage (max. 10 kg)

Meals

International long haul (flights to/from U.S, Thailand and Brazil)

Your group ticket price includes our Nice&Tasty menu (2 meals including wine, beer of mineral water during the meal service), We also offer a selection of menus to suit special diets. If you’d like to order a special meal, please do so at least 3 working days before departure.

Extra conditions

Please note that we reserve the right to amend flight times. Changes in government taxes and fees may apply. Unless otherwise specified in these conditions, our General Conditions of Carriage will apply to all group bookings.

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