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Pets in the cargo hold
Cost to transport your pet in the cargo: 55 -70 GBP (online) 65 - 80 GBP (airport), per animal, each way.
Cats and dogs can travel in the cargo hold on the following flights:
- Flights to/from Svalbard (dogs only)
- Flights within Schengen
- Domestic flights within Argentina
Up to two cats or two dogs can travel in the same crate if they're well acquainted. They must be at least 8 weeks old and be of a similar size (maximum weight: 14 kg per animal). A dog and cat are not permitted to travel in the same crate.
If your pets don't meet these requirements, they must be transported in separate cages or kennels.
Connecting flights - only in Norway
Cats and dogs can travel in the cargo hold on connecting flights within Norway (excluding to/from Svalbard) via Oslo Gardermoen, Bergen Flesland and Trondheim Værnes.
Your transfer time between flights must be longer than 1 hour and shorter than 2 hours.
Pets in the cabin
Cost to transport your pet in the cabin: 38 - 55 GBP (online), 47 - 66 GBP (airport), per animal, each way.
Small cats or dogs can travel in the cabin on domestic flights in Norway (Svalbard excluded), Sweden, Denmark, Finland, Argentina and Spain.
We accept up to two pets in the cabin per flight (up to three very small puppies or kittens travelling in the same container may be booked as one animal). They must be at least 8 weeks old to be able to travel.
Getting ready to fly
Kennels and crates
Make sure your pet is comfy and secure in its kennel, and that it meets the requirements needed to fly.
In the cargo hold
Your pet must be able to stand up, turn round and lay in a natural position when it's in its container.
- The container must be no bigger than 125 x 81 x 86cm (L x W x H).
- It must be clearly marked with your name and mobile phone number.
- It must be clean, in good condition, and be made be of a solid material that is fully waterproof. However, weld mesh containers are not allowed.
- You must remove or fasten any wheels.
- You must secure the kennel door with zip ties/cable ties.
- It must be adequately ventilated on three sides.
In the cabin
We recommend using a ‘Sherpa Bag’ made of flexible materials when travelling with a pet in the cabin (available at most pet stores). We also accept other carriers, but they must always meet these requirements:
- The container must not be bigger than 43 x 31 x 20 cm, or, if soft, should compress down to fit these dimensions.
- The container and pet/s must not exceed 8 kg in total gross weight.
Air travel can be noisy, and temperatures in the cargo hold can vary depending on the weather. To ensure a positive experience for your pet, please make sure it's fit to travel in these conditions.
Be aware that extremely cold weather may cause periodic restrictions on your pet travelling to and from certain destinations.
Ask your vet
The comfort and safety of your furry friend is one of our top priorities. Please check with your vet that your cat or dog is fit to fly, keeping in mind that there isn't a vet available at the airport or during the flight.
Important information regarding Brachycephalic (snub-nosed) dogs and cats
Several Veterinary Associations around the world informs that the carriage by air of brachycephalic (snub-nosed) breeds of dogs and cats involves an increased risk of breathing problems and overheating due to the stress of flying.
If your pet is a brachycephalic (snub-nosed) breed and you still wish to travel with us, you will be asked to sign a release form at check-in acknowledging the risks associated with air travel for your pet.
If you're uncertain if your pet is a brachycephalic breed, please contact your vet for advice.
Paperwork for your pet
We want your whole trip to go as smoothly as possible - before you fly, please make sure your cat or dog has all the necessary paperwork for air travel, including vaccination documents.
Apply for a permit to travel with your dog to/from Svalbard
If you’d like to bring your dog to or from Svalbard you need to apply for a permit from the Norwegian Food Safety Authority.
Check in at least one hour before departure
Make sure you're at the airport nice and early. You need to have completed check-in at least one hour before departure if you're travelling with your pet.