Even if you're a frequent traveller, it's nice to know what you can expect on board our flights.
Seat allocation
It's not necessary for you to reserve a seat when making a booking if you request special assistance. We'll assign you a suitable seat free of charge when you check in at the airport, based on the type of assistance you require.
- You'll be seated close to the toilets.
- Your seat will have movable armrests.
- If you're travelling with a safety assistant, you'll be seated together.
If you'd like a different seat to the one we have assigned, but it's not relevant to your disability, you may be asked to pay for a seat reservation.
Our seats with extra legroom are often in an emergency exit row – for safety reasons, if you have reduced mobility or a disability we cannot seat you in these rows.
Support seating and harnesses
All our passengers over 2 years of age must sit upright in their own seat, but sometimes a little extra support may be helpful.
If you need to use a special seat or a support harness, you must supply your own and your safety assistant must know how to use it. We accept the following types of seating support on board:
- Specially approved supportive child seats (AIC-35/09) can be placed in the ordinary seat in a way that your child can sit leaned back during take-off and landing. This is only an option for children over 2 years of age that can fit into this special seat.
- A body splint that supports you (especially your head) in a sitting position may be used on board.
- A Norwegian Civil Aviation Authority approved support harness.
Stretchers
We do not accept stretchers on board our flights.