- Offer is only valid for tickets booked directly with Norwegian if the flight is cancelled by us.
- Customers with Flex or PremiumFlex tickets have 14 days to claim CashPoints from the date that the flight is cancelled by Norwegian. After this time the ticket will be automatically refunded.
- Upon cancellation, the entire booking (including return flight) will be cancelled.
- The value of the unused ticket, plus an extra 20% will be provided as travel credit in CashPoints (1 Norwegian Krone = 1 CashPoint).
- CashPoints can be used as credit towards Norwegian bookings.
- CashPoints are valid for redemption up to and including 31 December 2021 for travel (including return flight) up to and including 31 October 2022.
- CashPoints will be issued to one Norwegian Reward account per booking.
- CashPoints will be issued to the person who made the booking via their Norwegian Reward account.
- If you did not add a Norwegian Reward account at the time of booking or you do not have a Norwegian Reward account, you will be asked to provide this information or sign up after you have submitted your claim.