|
|
|
|
|
|
 |
|
| |
Cancellation protection
|
| |
Cancellation protection is an extra protection for you as a passenger. If you or any member of your immediate family fall ill, you can send an original medical certificate, document your family relationship and cancel your ticket up to 30 minutes before departure, and have your entire ticket price refunded.
Cancellation protection can only be ordered online at the time of booking.
Refunds will not be provided against the cost of your cancellation protection.
|
| |
|
|
|
|
|
|
|
|
|
How does it work:
You can cancel your flight by telephone. Cancellations are permitted up to 30 minutes before departure, within our opening hours.
Calls should be directed to our Contact Centre
Cancellation protection applies from the time the purchase is made until half an hour before flight departure. It only applies to the flight that the cancellation protection has been purchased for and only to the person or persons stated on the cancellation protection document.
Read more about terms and conditions here
|
|
|
|
|
|
|
When is cancellation protection valid:
Cancellation protection applies if the cancellation has been made up to 30 minutes before the scheduled departure time, and if a valid medical certificate can be produced for the relevant travel date, and when a family relationship is documented.
Cancellation protection is only valid when the charge has been paid and a binding order for the flight has been made.
The original valid medical certificate and the documented family relationship documentation must be sent to:
Norwegian, PO Box 115, NO-1330 Fornebu, Norway.
Both the valid medical certificate and documented family relationship documentation, must be in either Norwegian or English and must be received no later than one week after cancellation.
|
|
|
|
|
|
|
| |
|
|
Server:NAS-EPIX64-07 EPiServer LanguageBranch:en-GB
(www.norwegian.com) (/Templates/Pages/WebPartPageLeftAndMainColumns.aspx)
(04:06:38.327) (CurrentUICulture:
en-GB) (CurrentCulture:
en-GB)