Check-in and boarding

To help make your journey easier, we offer a number of different check-in options. Please have your booking reference/itinerary and your valid form of identification ready when you check in.

 
 
 
Direct to Gate
 

If you are travelling with hand luggage only on a flight within the Nordic countries or on a flight from the Nordic countries into Europe, you can take advantage of our Direct to Gate service. Passengers must adhere to the relevant boarding deadlines. 

NOTE: Direct to Gate is not available for flights to the United Kingdom or for flights from Europe into the Nordic countries. Check-in is compulsory for all other flights. 

 
Return to top
 
 
Self service kiosks
 
Save time at the airport and check in with one of our self-service kiosks. Check-in, including bag drop must be completed in accordance with our check-in deadlines.
 
 
 
Online check-in
 
Online Check-in is available for most flights within Europe from 24 hours up to one hour before departure. To check in online and access your boarding pass, log in to “My Reservations” and follow the prompts.  You can also check-in via your SMS-ticket or the Norwegian App.  Please bring your boarding pass to the airport.

If you are travelling with checked baggage, bag tags can be printed at the airport check-in kiosks. Bag drop must be completed in accordance with our check-in deadlines.

If you are travelling with hand luggage only, check in online and present your boarding pass at security. Passengers must adhere to the relevant boarding deadlines. 

To change your ticket after you have checked in, phone our Contact Centre.

NOTE: Unaccompanied minors and passengers travelling with animals must check in at the airport.
 
 
 
Check-in deadlines
 
We advise all passengers to check in well before departure. If you arrive after the specified deadline, you may not have the ability to check in and may miss your flight.
 
 

Domestic

International
excl. to/from Dubai, Israel, Thailand & USA

Dubai, Israel, Thailand, USA

Check-in opens

2hrs
prior to departure

2hrs
prior to departure
3hrs
prior to departure

Check-in closes

30 minutes prior to departure

45 minutes prior to departure

1 hour prior to departure

NOTE: We ask passengers with special needs, children travelling alone and passengers who are travelling with pets  and oversized baggage ensure check-in is completed at the check-in counter at least 1 hour prior to the scheduled departure time.

 
 
 
Boarding deadlines
 
To ensure an ontime departure, we ask all passengers to be at the boarding gate as early as possible before the boarding gate closes. If you arrive after the specified deadline, you may be denied boarding. 
 
 

Domestic

Between Nordic countries

All other flights

Boarding closes

20 minutes prior to departure

20 minutes prior to departure

30 minutes prior to departure
 
Ticket Control
As part of the EU/EEA regulations for civil aviation all tickets must be checked before passing through the security checkpoint. You must present a ticket valid for travel on the current date before you are able to pass through the security checkpoint. A valid boarding pass, a travel document with a barcode, an SMS ticket with a 2-D barcode or an electronic ticket on a credit card may all be accepted by security. 
 
 
 
Server:NAS-PORTALB10  EPiServer LanguageBranch:en-GB