Norwegian accepts live animals (dogs and cats only) for transport in accordance with special conditions. Different charges apply if you wish to transport your pet in the cargo hold or in the cabin.
Due to limited capacity, we recommend that you book your ticket and animal at the same time, at least 48 hours prior to departure. Bookings for animals can be made online or via our Contact Centre. To add your animal to an existing booking, log in to "My Norwegian" if your booking was made in your profile, or fill in the information under "Find reservation".
NOTE: Bookings for animals cannot be made by e-mail.
Norwegian is not responsible for verifying that a pet has the necessary documentation, including vaccination documents, prior to travel through, to or from any country. It is the responsibility of the person who has paid for the pet’s transportation to pay any fines, costs or any other expenses incurred as a result of insufficient documentation being provided. If you are travelling with an animal, you must check in at the check-in counter at least 1 hour before departure.
Transport of animals in the cargo hold (flights within Schengen ONLY - excluding to/from Svalbard)
Norwegian accepts the transport of animals (cats and dogs) in the cargo hold for flights within Schengen only (excluding to/from Svalbard). The transport of pets in the cargo hold is limited to 4 animals per flight. Two animals can be transported in the same cage provided that the animals are well acquainted with each other. The animals should be of comparable size with a maximum weight of 14 kg per animal. If the animals do not meet these requirements, they must be transported in separate cages/kennels. Animals (cats and dogs) must be at least 8 weeks old when transported in the cargo hold.
The passenger is responsible for arranging the appropriate IATA-approved cat or dog cages/kennels for transportation of their animal. NOTE: steel cages are not accepted on board. The cage/kennel must be of a resilient material and be fully waterproof and completely clean. The container must be large enough to allow the animal to stand up, turn round and lay in a natural position. The container must not exceed the measurements 120x81x84 cm (LxWxH). The weight limit of 32 kilos does not apply to transport of animals in cargo (AVIH). For more information, click here.
Norwegian accepts animals in the cargo hold on connecting flights (domestic only) within Norway via Oslo Gardermoen, Bergen Flesland and Trondheim Værnes. Transfer time must be a minimum of 1 hour and maximum 2 hours.
Extremely cold weather can cause periodic restrictions on live animal transport to/from certain destinations. The cage/kennel must be clearly marked with the owner’s mobile phone number.
Transport of animals in the cabin (domestic flights ONLY – excluding to/from Svalbard)
Small animals (cats and dogs) may be carried in the cabin on domestic flights ONLY (excluding to/from Svalbard). We accept a maximum of two adult animals per flight. Up to three small puppies and very small kittens may be transported in the same container in the cabin.
The animal must be carried in an IATA-approved cat or dog basket. The container and pet must not exceed 8kg in total gross weight with maximum dimensions of 43x31x20cm. These measurements apply to hard sided cases/cages. We recommend that passengers use a “Sherpa Bag", which can be purchased from most pet stores. The “Sherpa Bags” are made of flexible materials. Such bags will be accepted provided it can be compressed to fall within the maximum dimensions (43x31x20 cm) and the animal can fit comfortably in the bag for the duration of the flight.