Safe and secure operations have the highest priority throughout the organization. Norwegian’s operations are regulated by the Norwegian Air Travel Legislation of 11th June 1993, no. 101, concerning rules and regulations for civil aviation, and regulations for civil aviation (BSL) issued by the Norwegian CAA. Norwegian is in a possession of an Air Operating Certificate (AOC), and the company’s operations are approved according to EU OPS 1, EASA part M and EASA part 145.
The Group has not registered any serious accidents or incidents to either passengers or crew involving aircraft operations since the Group was founded in 1993.
The company’s flight safety department is an independent department which reports directly to the Accountable Manager. The department’s main task is to work proactively to promote flight safety throughout the organization. Flight safety is covered in the crew’s training programs, together with training in security related issues. The Civil Aviation Authority approves all programs, examinations and qualification requirements.
The company is continuously analyzing information from the Flight Data Recorders installed in the company’s aircraft. The analysis is performed to ensure that the aircraft are handled and flown according to existing regulations and limitations.
Crew members, maintenance personnel and handling agents are also required to utilize a web based reporting system where irregularities are logged. These reports are a valuable tool for statistical analysis and trend monitoring.
The aircraft are subject to a stringent maintenance program. Maintenance is performed in accordance with the manufacturers’ requirements and strict international authority regulations (EASA). Norwegian performs both initial quality audits and continuous monitoring of all maintenance suppliers.