At Norwegian we understand that punctuality is important to our passengers and we strive to get you to your destination on time, every time. Although we have one of the best on time performance records in the business, due to the nature of the aviation industry we may experience irregularities from time to time.
If your flight has been disrupted, we sincerely apologise for any inconvenience caused. To assist with your enquiries, please read our information regarding delays, cancellations and denied boarding.
If you wish to submit a claim, please complete the applicable claim form and your case will be addressed by the Customer Relations Department as soon as possible.
To submit your claim, please click here.