You have the ability to make a reservation or change your existing booking online. You can also make a reservation over the phone or enquire about your existing booking. Please contact our Contact Centre.
Calling from Norway: 815 21 815
Calling from outside Norway: +47 21 49 00 15
| Opening hours (local time - Norway) |
|
| Monday-Friday |
06:00-23:00 |
| Saturday: |
08:30-21:00 |
| Sunday: |
08:30-23:00 |
Opening times can vary on public holidays.
Contact Centre – other countries
| Denmark |
+45 70 80 78 80 |
Monday-Sunday: 06:00-23:00
Saturday: 08:30-21:00
Sunday: 08:30-23:00 |
| Finland |
+358 9 231 01 600 |
Monday-Sunday: 06:00-23:00
Saturday: 08:30-21:00
Sunday: 08:30-23:00 |
| France |
+33 81 18 501 07 |
Monday-Friday: 08:00-16:00
Saturday-Sunday: Closed |
| Sweden |
+46 770 45 77 00 |
Monday-Sunday: 06:00-23:00
Saturday: 08:30-21:00
Sunday: 08:30-23:00 |
| United Kingdom |
+44 208 099 7254 |
Monday-Friday: 08:30-17:00
Saturday-Sunday: 08:30-16:00 |
FAQ
If you have a query please refer to our Travel Information. You can also find the answers to your questions via our FAQs.
Other Enquiries
Corporate headquarters
Monday-Friday 08:00-16:00
+47 67 59 30 00
+47 67 59 30 01 (fax)
Norwegian Air Shuttle ASA
PO Box 115
1330 Fornebu
Norway
Organisation number: NO 965 920 358 MVA
Visitor address: Oksenøyveien 3, 1330 Fornebu
Delayed Baggage
Our representatives at the airport are responsible for looking for the bags for the first 5 days. If you wish to contact the airport, the number can be found on your report. After 5 days you may contact our Baggage Department. For more information, click here.
Monday-Friday 09:00-15:00
+47 2149 0015 (outside Norway)
815 21 815 (within Norway)
For items left onboard, click here.
Customer Relations
If you wish to submit a claim or feedback about your recent experience, please send a letter to:
Norwegian Air Shuttle
Customer Relations
PO Box 115
1330 Fornebu
Norway
For matters relating to baggage, please attention the letter to "Baggage Department"
Group travel
If you have a party of 10 and would like to travel together, you can send your request to our group department.
Terms and conditions of group booking.
Monday-Friday 09:00-16:00
+47 815 11 560
Internet Support
+47 815 11 540
Hotel Bookings and Car Hire
If you have a query regarding your recent hotel booking or car hire reservation please contact one of our partners.
Expedia – hotel booking (for bookings made before 1 September 2011)
Monday-Friday 08:00-22:00
Saturday-Sunday & Public holidays 09:00-22:00
Ph. +47 24 15 98 99
Booking.com – hotel booking (for bookings made after 1 September 2011)
24/7 Customer Service
+47 800 195 73 (within Norway)
+44 20 3320 2609 (international contact number) – all other countries please click here.
You can also contact Booking.com via email.
CarTrawler – car hire booking
Ph. +47 21 51 81 71