Norwegian Holidays offers package deals for selected flights.
NOTE: Individual services purchased separately and not part of a flight package (with Norwegian Holidays), are subject to the suppliers’ conditions.
The following information and conditions is relevant to services purchased as part of a package with Norwegian Holidays.
IMPORTANT INFORMATION: Flight+Hotel booked with Travellink
If you have any questions regarding a package holiday (Flight+Hotel) booked with Travellink, please contact Travellink: Denmark; Sweden; Finland.
Unless otherwise specified in these conditions, the conditions for Norwegian Air Shuttle will apply for the flight portion of the package. This information can be found at www.norwegian.com.
Bookings and payments
Norwegian Holidays bookings can be made for up to 8 passengers. All bookings must be made online at least 72 hours prior to departure. All bookings must be paid in full by credit card at the time of booking.
NOTE: Bookings are not available over the phone or by mail.
Changes are not permitted. Bookings are non-refundable upon cancellation.
Cancellation Protection is available for purchase at the time of booking for a fee of NOK179.
Read more about Cancellation Protection.
Children under 18 years of age may not travel alone and must be accompanied by an adult 18 years or older on the same package.
Infants (under 2 years) will not have their own seat allocated. If you wish to purchase a seat for your infant, you must book the infant as a child. NOTE: You will be charged the regular child hotel rate if you book your infant as a child.
Advanced seat reservation is included in the package price.
It is not possible to purchase an extra seat for personal comfort, medical reasons or musical instruments.
Note: Passengers travelling with an infant (under 2 years of age) must phone Norwegian Holidays to make a seat reservation.
Hand baggage: Please see www.norwegian.com for conditions.
Checked baggage: The Norwegian Holidays package price includes 2 pieces of checked baggage (max. 20kgs per piece) per person. If any piece of luggage weighs more than 20 kg, the extra weight will be charged as excess luggage. Individual baggage units must not exceed 32kg.
Excess baggage fees must be paid to our handling agents at the airport.
NOTE: Baggage allowances for Infants and information regarding the carriage of strollers and car seats can be found at www.norwegian.com.
Oversized baggage: To pre-order oversized baggage, such as ski and golf equipment, phone Norwegian Holidays after the package is purchased. Payments must be made at the airport on the day of departure. Bookings can also be made at the airport. The airport rate will apply to oversized baggage regardless if it is pre-ordered.
To ensure that we can meet your requirements for your flight, we ask you to please phone Norwegian Holidays immediately after making your booking online.
NOTE: Service dogs are not permitted in connection with Norwegian Holidays bookings.
Animals are not permitted in connection with Norwegian Holidays bookings.
All passengers with Norwegian Holidays bookings must check in before proceeding to the boarding gate.
See more information regarding check-in and boarding deadlines.
Norwegian Holidays – Terms and Conditions
All passengers with Norwegian Holidays bookings must agree to the Norwegian Holidays General Conditions for Package Travel and Norwegian Air Shuttle’s General Conditions of Carriage for the flight portion of the package.
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It may be possible to request special services such as baby cots, non-smoking rooms and accessible rooms at the time of booking, however Norwegian Holidays cannot guarantee that such requests will be provided by the hotel. Please note that this may be limited depending on availability and can therefore not be guaranteed. Such services may be subject to additional charges, which may not be included in the package price.
Airport/Hotel transfers, tourist taxes, parking fees, meals, hotel fees, events, tips, and other additional fees and services are not included in the package price purchased from Norwegian Holidays provided this is not expressly stated on the voucher.
Please note that credit card, cash deposit and proof of identification may be required upon check-in at the hotel. Some hotels have restrictions such as age limits and these restrictions would be subject to each hotel's terms and conditions. Hotel ranking is not guaranteed.
Check-in / Check-out
Most of our hotels, if not otherwise specified, offer check-in until 12am (midnight). The normal check-out time is 12pm (midday), but may vary from hotel to hotel. Check-in and check-out time will be specified on the hotel voucher. It is not permitted to allow more people in the room other than what is sated on the hotel voucher, regardless of the room type.
In case of emergency
Please contact Norwegian Holidays should you experience problems with check-in at your hotel.
Transportation between the airport and the hotel is not included in the package price. We recommend that you check the distance between the airport and the hotel before making your booking.
Certain hotels might be subject to local taxes. This must be paid by the traveler directly at the hotel.
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The cost stated for the car hire is for the entire rental period. For information about what is included/excluded in the package price, we refer to the information stated on your voucher.
Please keep this in mind as specific requirements may vary depending on the country where the car is rented. This may include restrictions such as the age limit and any additional charges. You will be asked to read and accept these requirements at time of booking.
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815 56 020
Mon-Fri: 09:00-15:00 (CET)
All other countries
+47 21 00 40 20
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