Check-in
To help make your journey easier, we offer a number of different check-in options. Please have your booking reference/itinerary and your valid form of identification ready when you check in.
Direct to Gate
If you are travelling with hand luggage only on a flight within the Nordic countries or on a flight from the Nordic countries into Europe, you can take advantage of our Direct to Gate service. Passengers must adhere to the relevant boarding deadlines.
NOTE: Direct to Gate is not available for flights to the United Kingdom or for flights from Europe into the Nordic countries. Check-in is compulsory for all other flights.
Self-service kiosks
Save time at the airport and check in with one of our self-service kiosks. Check-in, including bag drop must be completed in accordance with our check-in deadlines.
Check-in deadlines
We advise all passengers to check in well before departure. If you arrive after the specified deadline, you may not have the ability to check in and may miss your flight.
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Domestic
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International
excl. to/from Dubai, Israel, Thailand & USA
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Dubai, Israel, Thailand, USA |
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Check-in opens
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2hrs
prior to departure
|
2hrs
prior to departure
|
3hrs
prior to departure |
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Check-in closes
|
30mins
prior to departure
|
45mins
prior to departure
|
1hr
prior to departure |
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NOTE: We ask passengers with special needs, children travelling alone and passengers who are travelling with pets and oversized baggage ensure check-in is completed at the check-in counter at least 1 hour prior to the scheduled departure time.
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Boarding
To ensure an ontime departure, we ask all passengers to be at the boarding gate as early as possible before the boarding gate closes. If you arrive after the specified deadline, you may be denied boarding.
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Domestic
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Between Nordic countries
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All other flights |
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Boarding gate closes
|
20mins
prior to departure
|
20mins
prior to departure
|
30mins
prior to departure |
Ticket Control
As part of the EU/EEA regulations for civil aviation all tickets must be checked before passing through the security checkpoint. You must present a ticket valid for travel on the current date before you are able to pass through the security checkpoint. A valid boarding pass, a travel document with a barcode, an SMS ticket with a 2-D barcode or an electronic ticket on a credit card may all be accepted by security.