Group reservations

Group bookings can be made when a minimum of 10 passengers are travelling together on the same flight.

Group rates are slightly higher than individual prices however, the rules attached to group bookings offer greater flexibility including payment options and name reporting. For small groups (10-15 people) where price is more important than flexibility, it is advisable to book individual tickets online (maximum 9 people per booking). We cannot guarantee the same price for everyone.

Norwegian group bookings are available for flights only. For hotel reservations, or flight + hotel, please contact one of our partners – see the link on our website or contact your travel agent.

Complete your group booking request here.

Different conditions apply depending on the type of group booking:

 
 

Group reservations

All flights excluding to/from USA and Thailand

 

Group bookings can be made when a minimum of 10 passengers are travelling together on the same flight.

A group offer with Norwegian is valid for 7 days. If the group booking is made less than 30 days prior to departure, the offer is for 48 hours and total amount must be paid by credit card within 24 hours after confirmation.

Deposit
Deposit (20 % of the ticket price including taxes) will be invoiced 14 days after confirmation. The deposit must be paid in one transaction.

Rest balance
Rest balance will be invoiced 30 days prior to departure.

Exceptions
For group booking requests made less than 50 days prior to departure, no deposit will occur. The total amount will be invoiced 30 days prior to departure.
For group bookings made less than 30 days prior to departure, the total amount must be paid by credit card at the latest 24 hours after confirmation. 

Payment information
Payment can be made by credit card or invoice. For credit card payments, the deposit will be charged per person per leg.
Changes to the current payment conditions may occur. Any changes will be outlined in the offer sent. 
Please note that a fee will incur if payment is overdue.

Cancellations/reductions
Bookings can be reduced by up to 10% per flight without loss of deposit. The reduction must be made at least 31 days prior to departure. 
However reductions of more than 10% are not entitled to a refund of the deposit. The group must still be at least 10 people after the final reduction. 
The deposit is non-refundable upon cancellation of the group booking.
All reductions must be submitted in writing by responding to the mail/case number applicable to the group booking.
It is not possible to reduce or cancel the group booking less than 31 days prior to departure without any loss.

Connecting flights
Passengers are permitted to travel on connecting flights from domestic destinations.
Passengers travelling from the same destination must be booked on the same flight. A maximum 24 hours layover is permitted on the outbound and return journey.
Connecting flights booked less than 31 days prior to departure will be charged by credit card. Deadline for connecting flights is 5 working days prior to departure.

Additional tickets
Additional bookings (extra seats) will be priced according to present capacity. Final deadline for any additional bookings are 31 days prior to departure.

Changes
Date, time and destination changes are not permitted for group bookings.

Child discount
Child discounts are not available for group bookings.

Infant (under 2 years)
Infants  travel free of charge on domestic flights in Norway, Sweden, Denmark and Finland.On international flights, infanst pay 10% of the adult fare excluding any additional airport taxes. Taxes and fees may be charged for infants travelling to certain destinations.

Name report
Passenger names must be added at least 14 days prior to departure via our webpage. For name-changes, please contact the Groups Department via phone during operating hours. By registering a mobile phone number for one of the travelers, Norwegian will be able to send out important information regarding any irregularities / route changes by SMS.

Baggage
Included in the group price is 2 pieces of checked baggage (max 20 kg per piece) per person. 
For more information, see www.norwegian.com

Check- in
Please use Norwegian’s check-in kiosks when checking in if the itinerary or booking number is available. Log in to “My Reservations” to obtain travel documents.

Passport/Visa
Please be aware that a visa or/and passport may be required for travel to some destinations. It is the passenger’s responsibility to ensure that they have all the necessary documentation in place to travel. Please contact the relevant authorities (e.g. embassy and/or consulate) for further information.

We recommend all passengers to bring a copy of their travel document when travelling. Log in to “My Norwegian” with the booking reference and a surname of one of the passengers and follow the prompts.

Please note that we reserve the right to amend flight times.
Changes in government taxes and fees may apply.
Unless otherwise specified in these conditions, Norwegian’s General Conditions of Carriage will apply to all group bookings.

Norwegian wishes you a pleasant flight.

Norwegian Group Department
Phone: +47 815 11 560
Opening hours: Monday to Friday 9am to 6pm
Website: www.norwegian.com

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Group reservations
Flights to/from USA and Thailand
 


Group bookings can be made when a minimum of 10 passengers are travelling together on the same flight.

A group offer with Norwegian is valid for 7 days. If the group booking is made less than 60 days prior to departure the offer is valid for 48 hours, and total amount will be invoiced within 24 hours after confirmation.

Deposit
Deposit (20 % of the ticket price including taxes) will be invoiced 14 days after confirmation. The deposit must be paid in one transaction.

Rest balance
Rest balance will be invoiced 60 days prior to departure.

Exceptions
For group booking requests made less than 80 days prior to departure, no deposit will occur. The total amount will be invoiced 60 days prior to departure.
For group bookings made less than 60 days prior to departure, the total amount will be invoiced 24 hours after confirmation.
For group bookings made less than 30 days prior to departure, the total amount must be paid by credit card 24 hours after confirmation.

Payment information
Payment can be made by credit card or invoice. For credit card payments, the deposit will be charged per person per leg.
Changes to the current payment conditions may occur. Any changes will be outlined in the offer sent.
Please note that a fee will incur is payment is overdue.

Cancellations/reductions
Bookings can be reduced by up to 10% per flight without loss of deposit. The reduction must be made at least 61 days prior to departure.
However reductions of more than 10% are not entitled to a refund of the deposit.
The group must still be at least 10 people after the final reduction. 
The deposit is non-refundable upon cancellation of the group booking.
All reductions must be submitted in writing by responding to the mail/case number applicable to the group booking.
It is not possible to reduce or cancel the group booking less than 61 days prior to departure without any loss.

Connecting flights
Passengers are permitted to travel on connecting flights from domestic destinations.  
Passengers travelling from the same destination must be booked on the same flight. A maximum  24 hours layover is permitted on the outbound and return journey.
Connecting flights booked less than 31 days prior to departure will be charged by credit card. Deadline for connecting flights is 10 working days prior to departure.

Additional tickets
Additional bookings (extra seats) will be priced according to present capacity. Final deadline for any additional bookings are 61 days prior to departure.

Changes
Date, time and destination changes are not permitted for group bookings.

Child discount 
Child discount is not available for group bookings.

Infant (under 2 years) On international flights infants pay 10% of the adult fare excluding any additional airport taxes. Taxes and fees may be charged for infants travelling to certain destinations.

Name report
Passenger names must be added at least 30 days prior to departure via our webpage.
Name changes can be made up to 7 days before departure.
For name changes, please contact the Groups Department via phone during operating hours. 
By registering a mobile phone number for one of the travelers, Norwegian will be able to send out important information regarding any irregularities / route changes by SMS. 

Baggage
Included in the group price is 2 pieces of checked baggage (max 20 kg per piece) per person. 
For more information, see www.norwegian.com 

Meals
The group price includes Nice &Tasty menu (two meals including wine, beer or mineral water during the meal service).
We also offer a selection of special diets.
Any special diet has to be preordered at the latest 3 working days prior to departure.

Check- in
Please use Norwegian’s check-in kiosks when checking in if the itinerary or booking number is available. Log in to “My Reservations” to obtain travel documents.

Passport/Visa
Please be aware that a visa or/and passport may be required for travel to some destinations. It is the passenger’s responsibility to ensure that they have all the necessary documentation in place to travel. Please contact the relevant authorities (e.g. embassy and/or consulate) for further information.

When travelling to/from the US there are certain requirements which passengers must adhere to. In particular, the US government has set strict regulations regarding mandatory information which must be provided by passengers prior to their flight to the US at least 72 hours before departure. To register mandatory passenger information, log in to “My Reservations” with the booking number and surname for one of the passengers and follow the prompts.

We recommend all passengers to bring a copy of their travel document when travelling. Log in to “My Norwegian” with the booking reference and a surname of one of the passengers and follow the prompts.

Please note we reserve the right to amend flight times. Changes in government taxes and fees may apply.Unless otherwise specified in these conditions, Norwegian’s General Conditions of Carriage will apply to all group bookings.

Norwegian wishes you a pleasant flight.

Norwegian Group Department 
Phone: +47 815 11 560 
Opening hours: Monday to Friday 9am to 6pm
Website: www.norwegian.com

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Sport Norwegian
Flights within the Nordic countries only
 

Norwegian offers rates for sporting groups of minimum 10 passengers. The sporting group must be associated with one of the Nordic Confederations of Sports. Sporting group prices only applies within the Nordic countries.

When making a booking:

  • Group name must match the name of the sporting team
  • The agreement code is SPORTDY. If the team has a separate agreement code with Norwegian, this may be used instead.
  • Write SPORT DY in the comment field

Each of the three elements above must be provided to obtain the sport price.

Open the group request form here.

 

Sport Norwegian booking conditions
Additional bookings will be considered will be considered a new booking and the available ticket price will apply.

The offer from Norwegian is valid for 7 days.

 

Changes
Date changes are permitted free of charge if the sporting event is moved/canceled, provided the entire group booking is changed. Changes outside these conditions will be permitted for a fee of NOK 300 per person, per one way. All changes are subject to availability. For changes contact Norwegian Group Department.

 

Reduction
The group can be reduced up to 10% up until departure. The group must be at least 10 people after the reduction. The seats must be confirmed as cancelled prior to departure, and Norwegian must be contacted for a refund.

 

Refund
A full refund is permitted if the entire group booking is cancelled up to 7 days prior to departure. If the event is cancelled, a full refund will be issued up to departure, provided documentation can be provided.

 

Child discount
Child discount does not apply to group bookings.

 

Deposit
No deposit required for Sport Norwegian bookings.

 
Payment
The total amount must be paid in one transaction at least 30 days before departure.
 

Payment Information
Payments may be made by credit card or bank transfer. A credit card fee will apply per person per segment.

 

Name
Passenger names must be added no later than one day before departure. Log in to “My Reservations” with the booking reference and the surname for one of the passengers and follow the prompts.

A one-time code will be sent to the email address registered at the time of booking which will enable the names to be registered. It is therefore important that the email address provided at the time of booking is correct.

Name changes are permitted free of charge up to 3 hours before departure. Log in to “My Reservations” to make a name change.

A mobile phone number for one of the passengers travelling on the group booking must be provided (remember country code). This number will be used to inform of any updates regarding irregularities / route changes.

 

Baggage
The Sport Norwegian group price includes 2 pieces of checked baggage (max 20 kg per piece) in addition to 1 piece of sports equipment (up to 15 kg per bag) per person. If any piece of luggage weighs more than 20 kg, the extra weight will be charged as excess luggage. Individual baggage units must not exceed 32kg. Excess baggage fees must be paid to our handling agents at the airport.

We accept 1 piece of hand baggage (max 10 kg - 55x40x20cm) per person.

 

Check in
Sporting groups can use Norwegian’s check-in kiosks if the itinerary or booking number is available when checking in. Log in to “My Reservations” to obtain travel documents. 

 

Please note we reserve the right to amend flight times. Changes in government taxes and fees may apply.

Norwegian wishes you a pleasant flight.

 

Norwegian Group Department
Phone: +47 815 11 560
Opening hours: Monday to Friday 9am to 6pm

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