Group reservations

Group bookings can be made when a minimum of 10 passengers are travelling together on the same flight.

Group rates are slightly higher than individual prices however, the rules attached to group bookings offer greater flexibility including payment options and name reporting. For small groups (10-15 people) where price is more important than flexibility, it is advisable to book individual tickets online (maximum 9 people per booking). We cannot guarantee the same price for everyone.

Norwegian group bookings are available for flights only. For hotel reservations, or flight + hotel, please contact one of our partners – see the link on our website or contact your travel agent.

Complete your group booking request here.

Different conditions apply depending on the type of group booking:

 
 

Group reservations

All flights excluding to/from USA and Thailand

 

Group bookings can be made when a minimum of 10 passengers are travelling together on the same flight.

Group booking requests made more than 30 days prior to departure will be given an offer from Norwegian valid for 7 days. If the group booking is made less than 30 days prior to departure, the offer will be valid for 48 hours, and total payment must be paid by credit card within 24 hours after confirmation.

 
Deposit

Deposit of 20 % of the ticket price (including taxes) will be invoiced 14 days after confirmation. The deposit must be paid in one transaction and is non-refundable upon the cancellation of the entire group booking.

 

Rest balance
Rest balance will be invoiced 29 days prior to departure.

 

Exceptions
For group booking requests made less than 45 days prior to departure, no deposit will occur. The total payment will be invoiced 29 days prior to departure.

For group bookings made less than 30 days before departure, the total payment must be paid by credit card at the latest 24 hours after confirmation. 

 

Payment information
Payment can be made by credit card or invoice. Credit card payments will be charged per person per leg.

Credit card fees are not charged for group bookings.

Changes to the current payment conditions may occur. Any changes will be outlined in the offer sent.

Please note that overdue payment will incur a fee per reminder sent.

It is not possible to reduce or cancel the reservation after the restbalance is billed.

 

Cancellations/reductions
Bookings can be reduced by up to 10% per flight without loss of deposit. The reduction must be made at least 31 days before departure.

Reductions of more than 10% are not entitled to a refund of the deposit paid. The group must still be at least 10 people after the reduction. The deposit is non-refundable upon cancelling the whole group booking.

All reductions must be submitted in writing by responding to the mail/case number applicable to the group booking.

The rest balance is non-refundable.

 

Connecting flights
Passengers are permitted to travel on connecting flights from different domestic destinations. Passengers travelling on a connecting flight from the same destination must be booked on the same flight. A maximum 24 hour layover is permitted on the outbound and return journey.

Connecting flights booked less than 31 days prior to departure will be charged by credit card. Booking of connecting flights must be done within 5 working days before departure. 

 

Additional tickets
Additional bookings (extra seats) will be priced according to present capacity. Final deadline for any additional booking is 31 days prior departure.

 

Changes
Date and destination changes are not permitted for group bookings.

It is not possible to split individuals from the group in order to travel on other dates/times than the group.

 

Child discount
Child discounts are not available for group bookings.

 

Infants (under 2 years)
Infants less than 2 years on the date of travelling, travel free of charge on domestic flights in Norway, Sweden, Denmark and Finland.

For international flights the fare is 10% of the adult fare excluding any additional airport taxes. Taxes and fees may be charged for infants travelling to certain destinations.

 

Name report
Passenger names must be added at least 14 days prior to departure. Log in to “My Reservations” with booking reference and the surname of one of the passengers and follow the instructions.

For name changes, please contact the Groups Department via phone during operating hours. Phone: +47 815 11 560 Monday to Friday 09am-6pm.

A mobile phone number for one of the passengers travelling on the group booking must be provided (remember country code). This number will be used to inform of any updates regarding irregularities / route changes.

 

Baggage
The group price includes 2 pieces of checked baggage (max 20 kg per piece) per person. If any piece of luggage weighs more than 20 kg, the extra weight will be charged as excess luggage. Individual baggage units must not exceed 32kg. Excess baggage fees must be paid to our handling agents at the airport.

We accept 1 piece of hand baggage (max 10 kg - 55x40x20cm) per person. NOTE: Maximum 8 kg is accepted on flights to/from Dubai.

 

Oversized baggage
Musical instruments and sporting equipment with maximum dimensions 90cm x 75cm x 55cm can be booked as regular checked baggage.

Due to limited cargo capacity we may be required to forward special baggage on a later flight, even if the baggage fee has been prepaid.

There are no refunds for oversized baggage.

 

Ski and golf equipment
Ski and golf equipment can be pre-booked after name reporting is complete. Log in to “My Reservations” with the booking reference and the surname of one of the passengers and follow the prompts. Bookings can also be made at the airport.

Please bring your travel document with you on the day of travel. This will act as a receipt for your prepaid oversized baggage fee.

 

Musical Instruments
Musical instruments larger than 90cm x 75cm x 55cm must be booked at the airport. The musical instruments charge will apply.  NOTE: the maximum weight limit of 32 kg does not apply to musical instruments in this category. An excess baggage charge will still apply to items over 20 kg.

 

Check- in
Passengers travelling on group bookings may use Norwegian’s check-in kiosks if the itinerary or booking number is available when checking in. Log in to “My Reservations” to obtain travel documents.

 

Passport/Visa
Please be aware that a visa may be required for travel to some destinations. It is the passenger’s responsibility to ensure that they have all the necessary documentation in place to travel. Please contact the relevant authorities (e.g. embassy and/or consulate) for further information.

When travelling to the United Kingdom, passengers must register their passport details before travel. To register passport information online, log in to "My Norwegian" with the booking reference and the surname of one of the passengers and follow the prompts. The passport can also be scanned at the self-service check-in kiosks on the day of travel.

 

Please note we reserve the right to amend flight times. Changes in government taxes and fees may apply.

For more information regarding our terms and conditions, see norwegian.com.

We recommend all passengers bring a copy of their travel document on the day of travel. Log in to “My Norwegian” with the booking reference and a surname of one of the passengers and follow the prompts.

Norwegian wishes you a pleasant flight.

 

Norwegian Group Department
Phone: +47 815 11 560
Opening hours: Monday to Friday 9am to 6pm
Website: www.norwegian.com

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Group reservations
Flights to/from USA and Thailand
 

Group bookings can be made when a minimum of 10 passengers are travelling together.

Group booking requests made more than 60 days prior to departure will be given an offer from Norwegian valid for 7 days. If the group booking is made less than one month prior to departure, the offer will be valid for 48 hours, and total payment is due 24 hours after reservation is made.

 

Deposit
A deposit of 20 % of the ticket price (including taxes) will be invoiced 14 days after the offer is accepted. The deposit must be paid in one transaction and is non-refundable upon the cancellation of the entire group booking.

 

Rest balance
Rest balance will be invoiced 59 days prior to departure.

 

Exceptions
For group booking requests made less than 75 days prior to departure, no deposit will occur. The total payment will be invoiced 59 days prior to departure.

For group bookings made less than 60 days before departure, the total payment  will be invoiced 24 hours after confirmation.

For group bookings made less than 30 days before departure, the total payment must be paid by credit card 24 hours after confirmation. 

 

Payment information
Payment can be made by credit card or invoice. Please note that for credit card payment, deposit will be charged per person per leg.

Credit card fees are not charged for group bookings.

Changes to the current payment conditions may occur. Any changes will be outlined in the offer sent.

Please note that overdue payment will incur a fee per reminder sent.

 

Cancellations/reductions
The group can be reduced by up to 10% per flight without loss of deposit. Requests to reduce the number of passengers must be made at least 61 days before departure.

Reductions more than 10% are not entitled to a refund of the deposit paid. The group must still be at least 10 people after the reduction. The deposit is non-refundable upon cancelling the whole group booking.

All reductions must be submitted in writing by responding to the mail/case number applicable to the group booking.

It is not possible to reduce or cancel the reservation after the restbalance is billed.

 

Connecting flights
Passengers are permitted to travel on connecting flights from different domestic destinations. Passengers travelling on a connecting flight from the same destination must be booked on the same flight. A maximum 24 hour layover is permitted on the outbound and return journey.

Connecting flights booked less than 61 days prior to departure will be charged by credit card. Booking of connecting flights must be done within 10 working days before departure.

 

Additional tickets
Additional bookings (extra seats) will be priced according to present capacity. Additional tickets must be booked before the rest balance is due.

 

Changes
Date and destination changes are not permitted for group bookings.

It is not possible to split individuals from the group in order to travel on other dates/times than the group.

 

Child discount
Child discounts are not available for group bookings.

 

Infants (under 2 years)
Infants travel free of charge on domestic flights in Norway, Sweden, Denmark and Finland. For international flights the fare is 10% of the adult fare excluding any additional airport taxes. Taxes and fees may be charged for infants travelling to certain destinations.

 

Name report
Passenger names must be added at least 30 days prior to departure. Log in to “My Reservations” with booking reference and the surname of one of the passengers and follow the instructions.

Name changes can be made up to 7 days before departure.

For name changes, please contact the Groups Department via phone during operating hours. Phone: +47 815 11 560 Monday to Friday 09am to 6pm.

A mobile phone number for one of the passengers travelling on the group booking must be provided (remember country code). This number will be used to inform of any updates regarding irregularities / route changes.

 

Baggage
The group price includes 2 pieces of checked baggage (max 20 kg per piece) per person. If any piece of luggage weighs more than 20 kg, the extra weight will be charged as excess luggage. Individual baggage units must not exceed 32kg. Excess baggage fees must be paid to our handling agents at the airport.

We accept 1 piece of hand baggage (max 10 kg - 55x40x20cm) per person.

 

Seat reservation
Passengers travelling in a group will automatically be assigned seats together when possible. The seating is assigned in alphabetical order based on the passengers’ last name.

 

Meals
The group price includes Nice&Tasty menu (two meals including wine, beer or mineral water during the meal service).

NOTE: Special meals (e.g. vegetarian meals) must be ordered at least 72 hours before departure by contacting our Group Department via phone or email.

 

Oversized baggage
Musical instruments and sporting equipment with maximum dimensions 90cm x 75cm x 55cm can be booked as regular checked baggage.

There are no refunds for oversized baggage.

Due to limited cargo capacity we may be required to forward special baggage on a later flight, even if the baggage fee has been prepaid.

 

Ski and golf equipment
Ski and golf equipment can be pre-booked after name reporting is complete. Log in to “My Reservations” with the booking reference and the surname of one of the passengers and follow the prompts. Bookings can also be made at the airport.

Please bring your travel document with you on the day of travel. This will act as a receipt for your prepaid oversized baggage fee.

 

Musical Instruments
Musical instruments larger than 90cm x 75cm x 55cm must be booked at the airport. The musical instruments charge will apply.  NOTE: the maximum weight limit of 32 kg does not apply to musical instruments in this category. An excess baggage charge will still apply to items over 20 kg.

 

Check- in
Passengers travelling on group bookings may use Norwegian’s check-in kiosks if the itinerary or booking number is available when checking in. Log in to “My Reservations” to obtain travel documents.

 

Passport/Visa
Please be aware that a visa may be required for travel to some destinations. It is the passenger’s responsibility to ensure that they have all the necessary documentation in place to travel. Please contact the relevant authorities (e.g. embassy and/or consulate) for further information.

When travelling to/from the US there are certain requirements which passengers must adhere to. In particular, the US government has set strict regulations regarding mandatory information which must be provided by passengers prior to their flight to the US at least 72 hours before departure. To register mandatory passenger information, log in to “My Reservations” with the booking number and surname for one of the passengers and follow the prompts.

 

Please note we reserve the right to amend flight times. Changes in government taxes and fees may apply.

For more information regarding our terms and conditions, see norwegian.com
We recommend all passengers bring a copy of their travel document on the day of travel. Log in to “My Norwegian” with the booking reference and a surname of one of the passengers and follow the prompts.

Norwegian wishes you a pleasant flight.

 
Norwegian Group Department
Phone: +47 815 11 560
Opening hours: Monday to Friday 9am to 6pm
Website: www.norwegian.com
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Sport Norwegian
Flights within the Nordic countries only
 

Norwegian offers rates for sporting groups of minimum 10 passengers. The sporting group must be associated with one of the Nordic Confederations of Sports. Sporting group prices only applies within the Nordic countries.

When making a booking:

  • Group name must match the name of the sporting team
  • The agreement code is SPORTDY. If the team has a separate agreement code with Norwegian, this may be used instead.
  • Write SPORT DY in the comment field

Each of the three elements above must be provided to obtain the sport price.

Open the group request form here.

 

Sport Norwegian booking conditions
Additional bookings will be considered will be considered a new booking and the available ticket price will apply.

The offer from Norwegian is valid for 7 days.

 

Changes
Date changes are permitted free of charge if the sporting event is moved/canceled, provided the entire group booking is changed. Changes outside these conditions will be permitted for a fee of NOK 300 per person, per one way. All changes are subject to availability. For changes contact Norwegian Group Department.

 

Reduction
The group can be reduced up to 10% up until departure. The group must be at least 10 people after the reduction. The seats must be confirmed as cancelled prior to departure, and Norwegian must be contacted for a refund.

 

Refund
A full refund is permitted if the entire group booking is cancelled up to 7 days prior to departure. If the event is cancelled, a full refund will be issued up to departure, provided documentation can be provided.

 

Child discount
Child discount does not apply to group bookings.

 

Deposit
No deposit required for Sport Norwegian bookings.

 
Payment
The total amount must be paid in one transaction at least 30 days before departure.
 

Payment Information
Payments may be made by credit card or bank transfer. A credit card fee will apply per person per segment.

 

Name
Passenger names must be added no later than one day before departure. Log in to “My Reservations” with the booking reference and the surname for one of the passengers and follow the prompts.

A one-time code will be sent to the email address registered at the time of booking which will enable the names to be registered. It is therefore important that the email address provided at the time of booking is correct.

Name changes are permitted free of charge up to 3 hours before departure. Log in to “My Reservations” to make a name change.

A mobile phone number for one of the passengers travelling on the group booking must be provided (remember country code). This number will be used to inform of any updates regarding irregularities / route changes.

 

Baggage
The Sport Norwegian group price includes 2 pieces of checked baggage (max 20 kg per piece) in addition to 1 piece of sports equipment (up to 15 kg per bag) per person. If any piece of luggage weighs more than 20 kg, the extra weight will be charged as excess luggage. Individual baggage units must not exceed 32kg. Excess baggage fees must be paid to our handling agents at the airport.

We accept 1 piece of hand baggage (max 10 kg - 55x40x20cm) per person.

 

Check in
Sporting groups can use Norwegian’s check-in kiosks if the itinerary or booking number is available when checking in. Log in to “My Reservations” to obtain travel documents. 

 

Please note we reserve the right to amend flight times. Changes in government taxes and fees may apply.

Norwegian wishes you a pleasant flight.

 

Norwegian Group Department
Phone: +47 815 11 560
Opening hours: Monday to Friday 9am to 6pm

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