Animals

Norwegian accepts live animals (dogs and cats only) for transport in accordance with special conditions. Different charges apply if you wish to transport your pet in the cargo hold or in the cabin. If you are travelling with an animal, you must check in at the check-in counter at least 1 hour before departure.

Norwegian is not responsible for verifying that an animal has the necessary documentation, including vaccination documents, prior to travel through, to or from any country. It is the responsibility of the person who has paid for the pet’s transportation to pay any fines, costs or any other expenses incurred as a result of insufficient documentation being provided.

NOTE: Snub-nosed animals such as Bulldogs, Boxers, Pekinese or Persian cats can suffer from breathing difficulties in high-stress situations. Please consult your veterinarian before air travel. We recommends for passengers to contact their veterinarian to ensure that the cat/dog is fit to fly. Norwegian does not have a veterinarian available at the airport or during the flight.

 
 
Animals in the cargo hold
(Flights within Schengen and to/from Svalbard)
 

Norwegian accepts the transport of animals (cats and dogs) in the cargo hold on flights within Schengen and to/from Svalbard only. NOTE: Cats are not accepted for transport to/from Svalbard.

The transport of pets in the cargo hold is limited to 4 animals per flight. Two animals can be transported in the same cage provided that the animals are well acquainted with each other. The animals should be of comparable size with a maximum weight of 14 kg per animal. If the animals do not meet these requirements, they must be transported in separate cages/kennels. Animals (cats and dogs) must be at least 8 weeks old when transported in the cargo hold.

The owner must be aware of the nature of air travel, particularly in relation to weather conditions on days with high/low temperatures, and determine if their animal is fit to travel under such conditions. The airport is generally a noisy environment which can cause stress to the animal. Extremely cold weather can cause periodic restrictions on live animal transport to/from certain destinations.

NOTE: The animal must remain in the kennel/cage from check-in until pick up at the arrivals hall.

Cage/kennel - animal in the cargo hold: The passenger is responsible for arranging the appropriate IATA-approved cat or dog cages/kennels for transportation of their animal. NOTE: steel cages are not accepted on board. The cage/kennel must be of a solid material and be fully waterproof and completely clean. The container must be large enough to allow the animal to stand up, turn round and lay in a natural position. We recommend that the passenger secure the kennel door with zip ties/cable ties before check-in, and ensure that the kennel is not damaged. Damaged kennels will not be accepted for travel.

The container must not exceed the measurements 120x81x84cm (LxWxH). The weight limit of 32 kilos does not apply to transport of animals in cargo (AVIH). The cage/kennel must be clearly marked with the owner’s mobile phone number.

NO WHEELS. If the container has wheels, they should be removed or taped securely so that the kennel/cage cannot roll.

Connecting flights - animal in the cargo hold: Norwegian accepts animals in the cargo hold on connecting flights (domestic only) within Norway (excluding to/from Svalbard) via Oslo Gardermoen, Bergen Flesland and Trondheim Værnes. Transfer time must be a minimum of 1 hour and maximum 2 hours.

Svalbard: Passengers must seek prior approval to transport animals to/from Svalbard. Conditions can be found at: Norwegian Food Safety Authority.

Booking an animal in the cargo hold: Bookings for animals can be made online or via our Contact Centre. When travelling to/from Svalbard, the dog must be booked via the Contact Centre.

To add your animal to an existing booking, log in to "My Reservations" and follow the prompts. Due to limited capacity, we recommend that you book your ticket and animal at the same time, at least 48 hours prior to departure.

NOTE: Bookings for animals cannot be made by e-mail. 

 
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Animals in the cabin
(Domestic flights only - excluding to/from Svalbard)
 
Small animals (cats and dogs) may be carried in the cabin on domestic flights ONLY (excluding to/from Svalbard). We accept one adult animal per passenger, a maximum of two adult animals per flight in separate containers. Up to three small puppies or very small kittens may be booked as one animal and must be transported in the same container in the cabin.

Cage - animal in the cabin: The animal must be carried in an IATA-approved cat or dog basket. The container and pet must not exceed 8kg in total gross weight with maximum dimensions of 43x31x20cm. These measurements apply to hard sided cases/cages. We recommend that passengers use a “Sherpa Bag", which can be purchased from most pet stores. The “Sherpa Bags” are made of flexible materials. Such bags will be accepted provided it can be compressed to fall within the maximum dimensions (43x31x20cm) and the animal can fit comfortably in the bag for the duration of the flight.

Booking an animal in the cabin: Bookings for animals can be made online or via our Contact Centre. To add your animal to an existing booking, log in to "My Reservations" and follow the prompts. Due to limited capacity, we recommend that you book your ticket and animal at the same time, at least 48 hours prior to departure.

NOTE: Bookings for animals cannot be made by e-mail.
 
 
 
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