Norwegian has a group booking department which offers package group fares for groups of more than nine passengers travelling together.
Group rates are slightly higher than individual prices however, the rules attached to group bookings offer greater flexibility including payment options and name reporting. For small groups (10-15 people) where price is more important than flexibility, it is advisable to book individual tickets online (maximum 9 people per booking). We cannot guarantee the same price for everyone.
Norwegian group bookings are available for flights only. For hotel reservations, or flight + hotel, please contact one of our partners – see the link on our website or contact your travel agent.
Special conditions apply to group bookings. For more information and to make a booking, please click here.
Group bookings can be made when a minimum of 10 passengers are travelling together. Additional bookings will be priced according to present capacity.
Additional tickets must be booked at least one working day before the rest balance is due. Alternatively, please visit www.norwegian.com for individual tickets.
It is not possible to travel individually on other dates/times than the group.
One way travel is permitted.
Group booking requests made more than one month prior to departure will be given an offer from Norwegian valid for 7 days. If the group booking is made less than one month prior to departure, the offer will be valid for 48 hours, and total payment is due 72 hours after reservation is made.
Connecting flights
Passengers are permitted to travel on connecting flights from different domestic destinations. Passengers travelling on a connecting flight from the same destination must be booked on the same flight. A maximum 24 hour layover is permitted on the outbound and return journey.
A group booking must always consist of at least 10 passengers.
Connecting flights must be booked at least one working day before the rest balance is due.
Changes
Date and destination changes are not permitted for group bookings. It is not possible to split individuals from the group in order to travel on other dates/times than the group.
Deposit
A deposit of 20 % of the ticket price (including taxes) must be paid within 14 days after the offer is accepted. The deposit must be paid in one transaction and is non-refundable upon the cancellation of the entire group booking.
A deposit is not mandatory for group booking requests made less than 45 days before departure. The booking must then be paid in full at least one month prior to departure.
Cancellations/reductions
The group can be reduced by up to 10% without loss of deposit. Requests to reduce the number of passengers must be made at least one working day before the due date of the rest balance.
Reductions more than 10% are not entitled to a refund of the deposit paid. The group must still be at least 10 people after the reduction. The deposit is non-refundable upon cancelling the whole group booking.
All reductions must be submitted in writing by responding to the mail/case number applicable to the group booking.
The rest balance is non-refundable.
Rest balance
The rest balance must be paid at least one month prior to departure, and must be paid in one transaction.
For group bookings made less than one month before departure, the total payment must be made within 24 hours of accepting the offer.
Payment information
Payment can be made by credit card or bank transfer. Credit card payments will be charged per person per leg.
Changes to the current payment conditions may occur. Any changes will be outlined in the offer sent.
Please note that overdue payment will incur a fee of NOK 60 per reminder sent.
Discount for children
Child discounts are not available for group bookings.
Infants < 2 years old
Infants less than 2 years on the date of travelling, travel free of charge on domestic flights in Norway, Sweden, Denmark and Finland. For international flights the fare is 10% of the adult fare excluding any additional airport taxes. Taxes and fees may be charged for infants travelling to certain destinations.
Name report
Passenger names must be added at least 14 days prior to departure. This can be completed online via the following link.
For name changes, please contact the Groups Department via phone during operating hours. Phone: +47 815 11 560 - Monday-Friday 09:00-16:00.
A mobile phone number for one of the passengers travelling on the group booking must be provided (remember country code). This number will be used to inform of any updates regarding irregularities / route changes.
Baggage
The group price includes 2 pieces of checked baggage (max 20 kg per piece) per person. If any piece of luggage weighs more than 20 kilos, the extra weight will be charged as excess luggage. Individual baggage units must not exceed 32kg. Excess baggage fees must be paid to our handling agents at the airport.
We allow 1 piece of hand baggage, max 10 kg (55x40x20cm) per person. When travelling to/from Dubai, hand baggage must not exceed 8 kg in total weight.
There are no refunds for prepaid baggage or excess baggage fees. For more information regarding our baggage conditions, click here.
Oversized baggage (golf and ski equipment)
Oversized baggage (golf and ski equipment) can only be ordered after the names of the passengers travelling on the group booking have been confirmed.
Such equipment can be ordered via the following link or at the airport on the day of travel.
Due to limited cargo capacity we may be required to forward special baggage on a later flight, even if the baggage fee has been prepaid.
Please bring your travel document with you on the day of travel. This will act as a receipt for your prepaid oversized baggage fee.
There are no refunds for oversized baggage. For more information regarding oversized baggage, click here.
Musical Instruments
Musical instruments may be accepted for carriage in accordance with our terms and conditions. For more information, click here.
Any fees for the carriage of musical instruments must be paid at the airport on the day of travel.
Check- in
Passengers travelling on group bookings may use Norwegian’s check-in kiosks if itinerary or booking number is available when checking in. Booking information can be retrieved via the following link.
Passport/Visa
Please be aware that a visa may be required for travel to some destinations. It is the passenger’s responsibility to ensure that they have all the necessary documentation in place to travel. Please contact the relevant authorities (e.g. embassy and/or consulate) for further information.
When travelling to the United Kingdom, passengers must register their passport details before travel. The passport can be scanned at the self-service check-in kiosks on the day of travel, or via our homepage – click here.
For more information regarding ID requirements, please click here.
Norwegian reserves the right to change flight times. Government taxes and charges are subject to change.
For more information regarding our terms and conditions, click here.
We recommend all passengers bring a copy of their travel document on the day of travel. To download a copy of this documentation, please click here.
Norwegian wishes you a pleasant flight.
Norwegian Group Department
Phone: +47 815 11 560
Opening hours: Monday to Friday 9am to 4pm
Email: grupper@norwegian.no
Website: www.norwegian.com